LATAM Trade | Groups

Trade Partner

● Action required by August 28

Hello, travel partner!

If your agency completed any transactions in the LATAM Groups Portal on August 20, please take a moment to review them.

We experienced a temporary system issue that day, which may have prevented some transactions from being updated correctly.

What you need to do

Group confirmations

seat reductions

cancellations

If you notice anything that doesn't look right, please contact us by August 28 so we can review and correct the transaction.

This quick check will help ensure your Group status and seat allocation are accurate and prevent incorrect ADMs related to transactions made during the system issue.

Everything looks correct in the Groups Portal? No further action is needed.

Thank you for your cooperation.

LATAM Airlines Groups Team

LATAM · Trade Partner