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LATAM TRADE

Neuigkeiten & Warnungen

20/06/2019

REFUND - Update to the refund for exact duplicate policy

This is to inform that with immediate effectiveness the countries that charge an administrative fee for refunds due to exact ticket duplicate are updated, according to the following:

 

Countries that charge an administrative fee for refunds due to exact ticket duplicate

Argentina

 
 

Bolivia

 

Colombia

 

Chile

 

Ecuador

 

Mexico

 

Peru

 

Uruguay

 

 

The following are the administrative fees applied:

 

Route

Administrative Fee

Long Haul

USD 45

Regional

USD 30

Domestic

USD 20



Considerations:

 

In Bolivia, 14.94% VAT must be added to the aforementioned administrative fee.

For the rest of the countries the amount of the administrative fee already includes taxes, so it is not necessary to add them

This information will be updated in Refunds/Exceptions due to duplicate tickets