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LATAM TRADE

Neuigkeiten & Warnungen

16/04/2019

CONTINGENCY - Operations and Sales Suspension in Bauru (JTC) and Jaguaruna (JJG) airports, Brazil

 

 

 LATAM COMMERCIAL EXCEPTIONS

Due to:

Suspension of service of the Fire Prevention, Rescue and Fighting Service (SESCINC)

Passengers:

On LATAM flights affected by itinerary changes (rescheduled/cancelled)

Traveling:

From/to/through:

Bauru (JTC) / Jaguaruna (JJG)

Original flight date:

Between April 12 and May 01, 2019

Additional conditions:

N/A

May choose ONE of the following options FREE of penalty according to:


Change of date/flight

rerouting:

Passengers on flights affected

a) For LATAM Tickets issued in any country EXCEPT Brazil:

 

- To travel from May, 02, 2019 to May, 16, 2019 – SUBJECT TO CABIN AVAILABILITY (no fare differences apply)

 

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

 

b) For LATAM tickets issued in Brazil:

- To fly until the ticket validity - SUBJECT TO CABIN (no rate differences apply)

Change of origin or destination

No penalty, subject to fare differences and ticket validity.

In Endorsement box enter:

JTC16APR19

JJG16APR19

OSI in reservation:

INVOL CHG DUE TO

JTC16APR19

JJG16APR19  

Passengers who decline to make a change may request a refund according to:

Refund

Without penalty only for passengers affected by itinerary changes:

 

Applies to all UNUSED coupons of the TKT and EMD.

 

Enter the message:

 

JTC16APR19

JJG16APR19

 

when processing the refund.

 

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

 Important:

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.