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LATAM TRADE

Neuigkeiten & Warnungen

09/08/2019

Considerations for codeshare flights operated by Japan Airlines (JL) on the Japan (JP) - Brazil (BR) route

 

Description:

This is to inform that, in the case of reservations on the Japan (JP) - Brazil (BR) route with a codeshare flight marketed by JJ* but operated by Japan Airlines (JL), the JL flight must be reserved as a pure flight.

Example: 

Original flight: JJ8337

New flight: JL006

Applicability

Applies to codeshare flights marketed JJ* operated by Japan Airlines (JL) connecting via New York (JFK) to/from Sao Paulo (GRU), with a flight marketed or operated by LATAM  between 11 August and 11 September 2019.

Considerations:

In order for Travel Agencies to keep control of their reservations, LATAM is adding the flights operated by the partner manually and centrally in the original class. If the class is not available, in the lowest available class of the original cabin. 

 

LATAM will modify the flight in the reservation so Travel Agencies can regularize their tickets.

 

To this end, LATAM tickets may be reissued as INVOL, considering the following:

  • No penalty charged
  • Maintaining the pure JL flights entered in the reservation.
  • Retain the original fare construction
  • Add the following mandatory note in the ticket Endorsement box: "INVOL CHG DUE TO CARRIER CHG”

If protection does not appear in their reservation, passengers may be protected as indicated.

Exceptions

This process only applies to reservations already issued. If the reservation has not been issued, a new reservation must be booked and priced to complete ticketing.