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LATAM TRADE

Neuigkeiten & Warnungen

05/12/2019

BAGGAGE - New baggage allowance for Premium Economy class

Description:

The new checked baggage allowance for Plus brand and LATAM Pass tickets issued in Premium Economy class is 1 piece up to 23 kg.

Scope:

Plus brand (RA/RL) and LATAM Pass tickets issued in Premium Economy class.

Implementation date:

Tickets issued as from 09 December 2019.

Considerations:

-       The new allowance for revenue tickets only applies to the Plus brand in the Premium Economy cabin. The Top brand for this cabin retains the allowance of 3 pieces up to 23 kg each.

-       The carry-on allowance remains unchanged. For details, click here.

 

Summary of baggage allowance in the Premium Economy cabin:

 

Tickets

Revenue

LATAM Pass

Cabin

Premium Economy

Premium Economy

Brand

Plus (RA/RL)

Top (RY)

-

-

Allowance

1 piece up to 23 kg

3 pieces up to 23 kg each

1 piece up to 23 kg

 

-       Customers with upg from Economy class to Premium Economy class using coupons will have an allowance of 3 pieces.

-       The checked baggage allowance for customers traveling on a Plus Brand in Premium Economy between South America and North America (Lima - Orlando) will be 02 pieces.

 

Exception:

How to treat change requests for tickets issued before the baggage allowance change on these routes

 

Passengers with ticket issued before baggage allowance change who have not commenced their trip and request a change after the baggage change: Depending on the type of reissue of the new ticket, the system may show NIL (no baggage allowance) in the baggage box.

 

In these cases, after verifying that the original ticket actually includes a baggage allowance, the Travel Agent must contact their Support in order to add an SSR with the information to authorize the original baggage that applied before the change.

LT Section:

Baggage | Checked Baggage