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LATAM TRADE

Neuigkeiten & Warnungen

16/07/2020

PASSENGER PROTECTION - New airport change options

 

Description:

New alternatives for Change to a Nearby Airport added in the Chile and Peru markets in case of rescheduling or cancellation. Valid only for domestic flights at airports served by LATAM. 

Scope:

Chile and Peru domestic flights

Implementation date:

Immediate

Considerations

The following alternatives are added to the existing ones:

 

Country

Routes for change to/from nearby airport

Chile

Copiapó (CPO)

Antofagasta (ANF)

 

Calama (CJC)

Antofagasta (ANF)

Peru

Pisco (PIO)

Lima (LIM)

 

These new options may be offered to the ones already established in CONTINGENCY - Commercial Exceptions due to travel restrictions in response to Coronavirus

 

Please remember:

 

  • Valid for contingencies with or without LATAM responsibility.
  • Penalty or fare difference fees will not be charged.
  • Reissue must retain the original fare construction, taxes will not be updated. Later voluntary changes will be subject to ticket conditions.
  • This protection option is in addition to the change of date, flight, route, refund or rerouting.
  • If after offering a protecting flight with same departure and arrival airports as the original flight the customer opts for the nearby airport alternative, the customer will assume all transportation and/or basic service costs.

Exception:

-

LT Section:

Change of airport