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LATAM TRADE

Neuigkeiten & Warnungen

03/05/2019

BAGGAGE - Excess carry-on baggage fee now charged at the boarding gate on international flights

 

Description:

Excess carry-on baggage fee now applied at the boarding gate on international flights.

 

An excess carry-on fee will be applied at the boarding gate in case of non-compliance with LATAM’s carry-on baggage allowance (number of pieces, weight and/or maximum size).

Applicability:

Initially, the fee will be applied at the following airports:

  • Lima (LIM), Peru;
  • Santiago (SCL), Chile;
  • Guayaquil (GYE) and Quito (UIO), Ecuador.

 

In the coming months, the fee will be extended to all LATAM international routes.

Effectiveness:

Flights departing on or after 06 May 2019.

Important Notes:

The fee charged at the boarding gate for all countries will be as follows:

 

  • Regional routes within South America, between South America and Central America, and between South America and Cancun: USD 70
  • Other international routes: USD 85

 

Travel Agencies must inform customers of excess carry-on baggage charges at the time of providing the information about baggage allowances.

 

Passengers who do not have any of the accepted forms of payment with them at the gate will be directed to the check-in area to have their bag checked and paid for using other means of payment and boarded as Stand-by on the next available flight.

 

Passengers refusing to pay the excess carry-on fee will not be allowed to carry their bag on the flight. LATAM does not offer baggage storage or custody services.

Exception:

The following passengers are not subject to excess carry-on fees:

  • Unaccompanied minors (UMNR)
  • Passengers with involuntary changes over 1 hour.
  • Black and Black Signature members