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LATAM TRADE

Neuigkeiten & Warnungen

13/06/2019

PILOT - Suspension of Brand Light pilot program that allowed changes with penalty on certain CO DOM routes

 

Applicable to:

All sales channels

Description:

The pilot program announced last May that allowed changes with penalty for  tickets issued in the Light Brand for certain Colombia domestic routes has been suspended.

Scope:

The pilot program that allowed changes for Light Brand tickets mentioned above has been suspended for the following routes (one way and return):

 

  • Bogotá (BOG) - Medellin (MDE),
  • Bogotá (BOG) - Cartagena (CTG),
  • Bogotá (BOG) - Bucaramanga (BGA).

 

Therefore, all tickets issued for Colombia domestic routes in the Light Brand will have the same conditions. See considerations.

Implementation date:

Tickets issued as from 17 June 2019.

Considerations:

Changes are allowed on all Colombia domestic routes according to the following:

 

Brand

Promo  (SL)

Light (SL)

Plus (SE)

TOP (SF)

Not permitted

Not permitted

Allowed WITH penalty before or after flight departure

Allowed WITHOUT penalty before or after flight departure

 

Please remember to ALWAYS check the fare regulation (section 16, PENALTIES) to verify conditions for changes and the corresponding penalty amount, if applicab

le.

Excepti

on:

N/A

 LT Section:

Sales | Fares