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LATAM TRADE

News & Contingencies

07/03/2019

Ancillaries - Change of confirmed flight to an earlier/later flight now available on LATAM international routes

FYI - This is to inform that effective 18 March 2019 the product “Change of confirmed flight to an earlier/later flight” will be available on LATAM international routes.

The change of flight to another flight leaving on the same date will be available online and at ATOs according to the following:

Online

 

The option to change through “My Travel” at latam.com and the LATAM App is displayed once the conditions of the issuing country and trip commencement are met simultaneously and once the customer has checked in:

 

Airport Ticket Office (ATO):

Tickets issued in:

For travel originating in any of the following countries:

 

Flights originating in (regardless of the country of ticketing):

  • Argentina
  • Brazil
  • Chile
  • Colombia
  • Ecuador
  • Peru
  • Argentina
  • Brazil
  • Chile
  • Uruguay
  • United States
  • Peru
  • Ecuador
  • Colombia

 

  • Argentina
  • Brazil
  • Chile
  • Uruguay
  • United States
  • Peru
  • Ecuador
  • Colombia

Price:

 

Price:

USD 50.00 for all countries

 

USD 67.00 for all countries

 

Free of charge (both channels)

-       TOP Brand in all cabins (SF, EJ, RY)

-       Black and Black Signature customers

-       oneworld Emerald members

 

Conditions

  • Applies to customers with confirmed reservation on LATAM flights and LATAM tickets.
  • For changes to an earlier flight, the change may be processed until 1 hour and 40 minutes (100 minutes) before the departure of the desired flight.
  • For changes to a later flight, the change may be processed until 1 hour and 40 minutes (100 minutes) before the departure of the original flight.
  • Any changes outside this time frame will not be processed as “change to earlier/later flight” and will therefore be governed by the ticket fare regulations.
  • Baggage must not have been checked on the original flight.
  • The fares eligible for this product are: Branded fares Light, Plus or Top and LATAM Pass/Fidelidade Awards.
  • The change must be for the same city pair indicated in each flight coupon and for a flight within the same calendar day. Changing to a flight on a different date than the original flight date is subject to the fare regulation, including applicable penalties and fare differences.
  • Children and adults are charged under the same conditions, except infants, who are not charged for this service.
  • The product is not available to passengers with confirmed special services that need to be booked more than 24 hours prior to flight departure (AVIH, UM, etc.) as well as special services associated to MEDA.
  • Passengers postulated to an UPG in original flight must be informed that they must start over the process on the new flight according to this product conditions.
  • This product is not available to passengers on tickets that have connections with other airlines.
  • Through online channel is not able to split the reservation.