14/01/2018
Commercial Exceptions due to earthquake in Arequipa (AQP)
LATAM COMMERCIAL EXCEPTIONS |
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Due to |
Earthquake in Arequipa (AQP) |
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Passengers |
On scheduled LATAM flights (all) |
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Traveling |
From/to/through: Arequipa (AQP), Peru |
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Original flight date |
January 14 and 15, 2018. |
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Additional conditions |
N/A |
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May chose ONE of the following options |
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Change of date/flight rerouting |
For LATAM tickets issued in Brazil with flights inside / to / from Brazil: Free of penalty: - To fly until the validity of the ticket - SUBJECT TO AVAILABILITY OF CABIN (no fares differences apply) |
Para outros bilhetes LATAM: Free of penalty: - To fly from today to 15 days after the original travel date - SUBJECT TO CABIN AVAILABILITY - Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity |
Change of origin or destination |
No penalty, subject to fare differences and ticket validity. |
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Refund |
- Passengers without flights affected: the refund will be submitted to the conditions of the fare paid. |
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Changes or cancellations of LATAM TRAVEL programs in AR, CL, PE, CO and BR |
Subject to the policy defined by the land operator |
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In Endorsement box enter |
AQP14JAN18 |
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OSI in reservation |
INVOL CHG DUE TO AQP14JAN18 |
(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.
Important:
- Changes of date/flight/rerouting apply maintaining the same origin/destinationChange of origin or destination means flying to/from a city different than the one printed on the original flight coupon
- Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.
- Passengers affected by itinerary changes in addition to the exceptions mentioned here may be eligible for other considerations established in the passenger protection policy contained in LATAM TRADE
Passengers should be advised to check the status of their flight at latam.com before going to the airport.