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LATAM TRADE

News & Contingencies

04/10/2021

EXCEPTIONS - Extension of Temporary Suspension of the GRU ⇄ MCO route

Due to commercial requirement, temporary suspension of Guarulhos (GRU) Orlando (MCO) flights are suspended until November 30, 2021. Hence, protection agreements with other airlines are also extended.

Update on 10/04/21

Canceled flights:

The following flights are cancelled during the period October 31 through November 30, 2021:

 

  • LA630 (GRU ⇄ MCO)
  • LA631 (MCO ⇄ GRU)

Proposed protection:

LATAM flights will be offered to New York (JFK) connecting with Delta (DL) flights to Orlando (MCO) and American Airlines (AA) flights connecting in Miami (MIA) to Orlando (MCO).

Reservation management:

Reservations will not include a protecting flight, so customers contacting LATAM will be offered the following travel alternative:

 

  • Long Haul segment GRU-JFK on LATAM and domestic connection within the USA for the JFK-MCO segment on DL. Protection with DL will be allowed until November 22, 2021.
  • Long Haul segment GRU-MIA on LATAM and domestic connection within the USA for the MIA-MCO segment on AA.

Protection will be subject to cabin availability, i.e. in the lowest available class.

 

Tickets will be reissued as involuntary and will retain the original fare basis and fare construction

Enter in Ticket Endorsements on reissue:

For Delta Airlines (DL) flights:

 

  • Remark: SKDCHG

For American Airlines (AA) flights:

 

  • OSI:

- Per LA/AA PROTECT AGMT

 

- Psgr home/agency telephone number

Ancillaries:

Subject to involuntary refund, as ancillary services cannot be offered on other airlines.

Exception:

N/A

Important:

If the classes to be protected are not available on DL/AA, or if the customer is not satisfied with the new itinerary alternative, they may apply for the current protection options offered under Travel Solutions for Passengers with Affected Flights.

 

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Due to commercial requirements, the temporary suspension of flights on the Guarulhos (GRU) ⇄ Orlando (MCO) route extends from October 1st to October 31, 2021. Protection agreements have been established with other airlines.

Updated on 08/26/2021

Canceled flights:

The following flights are cancelled during the period October 1 through October 31, 2021:

 

  • LA630 (GRU ⇄ MCO)
  • LA631 (MCO ⇄ GRU)

Proposed protection:

LATAM flights will be offered to New York (JFK) connecting with Delta (DL) flights to Orlando (MCO) and American Airlines (AA) flights connecting in Miami (MIA) to Orlando (MCO).

Reservation management:

Reservations will not include a protecting flight, so customers contacting LATAM will be offered the following travel alternative:

 

  • Long Haul segment GRU-JFK on LATAM and domestic connection within the USA for the JFK-MCO segment on DL.
  • Long Haul segment GRU-MIA on LATAM and domestic connection within the USA for the MIA-MCO segment on AA.

Protection will be subject to cabin availability, i.e. in the lowest available class.

 

Tickets will be reissued as involuntary and will retain the original fare basis and fare construction

Enter in Ticket Endorsements on reissue:

For Delta Airlines (DL) flights:

 

  • Remark: SKDCHG

For American Airlines (AA) flights:

 

  • OSI:

- Per LA/AA PROTECT AGMT

 

- Psgr home/agency telephone number

Ancillaries:

Subject to involuntary refund, as ancillary services cannot be offered on other airlines.

Exception:

N/A

Important:

If the classes to be protected are not available on DL/AA, or if the customer is not satisfied with the new itinerary alternative, they may apply for the current protection options offered under Travel Solutions for Passengers with Affected Flights.

 

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Due to commercial requirements, the Guarulhos (GRU) ⇄ Orlando (MCO) route will be temporarily suspended from June 01 until June, 2021. Protection agreements have been established with other airlines. Flights have already been closed for sales.

Flights canceled:

LA 630 GRU - MCO

LA 631  MCO - GRU

Protection offered:

Customers may fly on LATAM to New York (JFK) where they can connect to Orlando (MCO) on Delta Airlines (DL).

Reservations:

Reservations will not include a protecting flight, so customers contacting LATAM will be offered the following travel alternative:

 

  • Long Haul segment GRU-JFK on LATAM and domestic connection within the USA for the JFK-MCO segment on DL

 

Protection will be subject to cabin availability, i.e. in the lowest available class.

 

Tickets will be reissued as involuntary and will retain the original fare basis and fare construction.

When reissuing, insert the following note under Ticket Endorsements :

INVOL COVID19

Exception:

N/A

Important:

If the classes to be protected are not available on DL, or if the customer is not satisfied with the new itinerary alternative, they may apply for the current protection options offered under Travel Solutions for Passengers with Affected Flights