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LATAM TRADE

News & Contingencies

30/05/2018

Commercial Exceptions due to Civil Service Examination Suspension in Campinas BR

 

LATAM COMMERCIAL EXCEPTIONS

Due to

Civil service examination in Regional Labour Court of 15ª Region in Campinas, BR

Passengers

On LATAM flights

Traveling

From/to:

Campinas (VCP)

Original flight date

Independent of original flight date

Additional conditions

Passenger must present inscription proof to the examination -  Regional Labor Court in 15ª Region

 

Agency should request documentation copy to passenger and keep it for support.

May choose ONE of the following options:

 

Change of date/flight

rerouting

Free of penalty:

- The new ticket departure date depends on the definition of the court about the new date of the civil service examination date - SUBJECT TO CABIN AVAILABILITY (no rate differences apply).

- Outside of these periods the changes are made - SUBJECT TO DIFFERENCE OF RATE and validity of the ticket

Change of origin or destination

No penalty, subject to fare differences and ticket validity.

Refund

Without penalty

 

Applies to all UNUSED coupons of the TKT and EMD.

Sabre: Enter VCP27MAY18 in the RMKs box of the TKT

Amadeus: Enter VCP27MAY18 thru RMKs in the PNR

In Endorsement box enter

VCP27MAY18

OSI in reservation

INVOL CHG DUE TO VCP27MAY18

 

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue.
In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

 Important:

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.