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Operational Warnings & Contingencies

10/04/2018

CONTINGENCY - Strike of Air France and Lufthansa affects connections of LATAM flights

 

 LATAM COMMERCIAL EXCEPTIONS

Due to:

Strike of airline workers Air France and Lufthansa affecting its operation in Paris (CDG) and Frankfurt (FRA).

Passengers:

On LATAM flights that are connecting with flights in CDG and FRA affected by the strike.

Traveling:

Via:

Paris (CDG)

Frankfurt (FRA)

Original flight date:

Between April 10th and 11th, 2018.

On April 17th, 18th, 23th or 24th, 2018.

Additional conditions:

LATAM tickets issued until April 05, 2018.

May choose ONE of the following options FREE of penalty according to:

Change of date/flight Re-routing:

Passengers on AF and LH flights affected

a) For LATAM Tickets issued in any country EXCEPT Brazil:

-To travel today or up to 15 days after the original travel date “ SUBJECT TO CABIN AVAILABILITY* (no fare differences apply)

 

-Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

 

b) For LATAM tickets issued in Brazil:

-To fly until the ticket validity

- SUBJECT TO CABIN AVAILABILITY*  (no rate differences apply)

Change of origin or destination

Passengers on AF and LH flights affected

No penalty, subject to fare differences and ticket validity.

In Endorsement box enter:

CDG10APR18

OSI in reservation:

INVOL CHG DUE TO CDG10APR18

Passengers who decline to make a change may request a refund according to:

Refund

Passengers on AF and LH flights affected

 

Without penalty only for passengers affected by itinerary changes:

Applies to all UNUSED coupons of the TKT and EMD.

 

In the enabled GDSs enter CDG10APR18 in RMKs box of TKT. For other GDSs enter this note in PNR RMKs.

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

Important:

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.