Feedback Feedback

LATAM TRADE

News & Contingencies

17/01/2019

CONTINGENCY - Inoperative radar in Montevideo and Punta del Este

 

LATAM COMMERCIAL EXCEPTIONS

Due to:

Inoperative radar in Montevideo and Punta del Este

Passengers:

On LATAM flights affected and not affected by itinerary changes

Traveling:

From/to/through:

All airports in Montevideo and Punta del Este

Original flight date:

January 17 and 18, 2019

Additional conditions:

N/A

May choose ONE of the following options FREE of penalty according to:


Change of date/flight

rerouting:

 

Passengers on flights affected

a) For LATAM Tickets issued in any country EXCEPT Brazil:

 

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY (no fare differences apply)

 

- Beyond XX days - SUBJECT TO FARE DIFFERENCES and ticket validity

 

b) For LATAM tickets issued in Brazil:

- To fly until the ticket validity - SUBJECT TO CABIN (no rate differences apply)

Passengers on flights not affected

For LATAM tickets issued in any country:

 

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY (no fare differences apply)

 

- Beyond XX days - SUBJECT TO FARE DIFFERENCES and ticket validity

 

 

Change of origin or destination

No penalty, subject to fare differences and ticket validity.

In Endorsement box enter:

MVD17JAN19

OSI in reservation:

INVOL CHG DUE TO MVD17JAN19

Passengers who decline to make a change may request a refund according to:

Refund

Without penalty for passengers affected and not affected by itinerary changes: applies to all UNUSED coupons of the TKT and EMD.

Enter MVD17JAN19 in the RMKs box of the TKT

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class. 

Important:

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.

Passengers should be advised to check the status of their flight at latam.com before going to the airport.

The company is monitoring the situation and making every possible effort to provide flexible options to its customers.