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LATAM TRADE

News & Contingencies

05/04/2019

ROUTE - Route closure between Guarulhos (GRU) and Rosario (ROS)

Due to commercial constraints, effective 01 July 2019 the operation between Sao Paulo and Rosario has been suspended. Flights have already been closed for sales.

Customers with direct and indirect sale tickets are being notified since 19 March 2019 via LATAM’s centralized channels: email, SMS, LATAM App.

 

Flights cancelled*:

LA8128 and LA8130 GRU-ROS 

LA8129 and LA8131 ROS-GRU 

Protection proposed:

Passengers will be protected on flights connecting in Santiago (SCL) and Lima (LIM). 

Reservations:

Protecting LATAM flights are being centrally incorporated into direct and indirect sale reservations. 

If protection does not appear in their reservation, passengers may be protected as indicated. 

Enter in Ticket Endorsements box:

SKED CHG DUE TO GRU ROS CNLD 

Ancillaries:

Subject to involuntary refund

Important:

If a customer is not satisfied with the proposed alternative itinerary, s/he may request a change or refund as per the terms defined in the Protection Policy of the LATAM Trade. 

Additionally, Travel Agencies will be authorized to protect the nearby airport from / to Buenos Aires (EZE/AEP) or Córdoba (COR), considering the following:

  • The remittance shall be carried out by the agency, maintaining the original tariff construction, considering not to update the taxes. Subsequent voluntary changes will entail updating the tariff construction by charging or returning differences
  • Ground transportation costs between airports or basic services are the responsibility of the passenger

 * Flight segments will be canceled (UN) in reservations starting March 16.

 If a customer is not satisfied with the proposed alternative itinerary, s/he may request a change or refund as per the terms defined in the Protection Policy of the LATAM Trade.