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Operational Warnings & Contingencies

02/02/2018

CONTINGENCY - Update due to Yellow fever vaccine for passengers traveling between Brazil and Paraguay

Regarding the Exceptions for yellow fever, we clarify that: 

The boarding restriction applies to passengers from 1 to 59 years old who do not have the International Certificate of Vaccination against Yellow Fever and who are traveling between Paraguay and the following airports in the States of: Bahia, Rio de Janeiro, Espiritu Santo and Sao Paulo in Brazil: 

  • Bahia: Ilhéus (IOS), Salvador (SSA), Porto Seguro (BPS).
  • Rio de Janeiro: Galeão (GIG), Santos Dumont (SDU).
  • Espiritu Santo:  Vitória (VIX).
  • Sao Paulo: Guarulhos (GRU), Congonhas (CGH), Viracopos (VCP), São José do Rio Preto (SJP), Bauru (JTC), Riberão Petro (RAO). 

However, Commercial Exceptions for changes without penalty apply for passengers traveling between Paraguay and Brazil (independent of the city). 

For more information check Timatic.

 LATAM COMMERCIAL EXCEPTIONS

Due to

Decree of Public Health Ministry of Paraguay, from February 1st, 2018 it will be mandatory for passengers traveling between Paraguay and the the States of: Bahia, Rio de Janeiro, Espiritu Santo and Sao Paulo in Brazil: to have the certificate of international vaccination against yellow fever.

Passengers

On LATAM flights

Traveling

Between Brazil and Paraguay

It does not apply to passengers in transit passing by Paraguay or Brazil

Original flight date

Between February 1st and 28th, 2018

Additional conditions

N/A

May choose ONE of the following options:

Change of date/flight rerouting

Free of penalty:

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY (no fare differences apply) 

Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

Change of origin or destination

No penalty, subject to fare differences and ticket validity.

Refund

- Passengers without flights affected: the refund will be submitted to the conditions of the fare paid. 

In the enabled GDSs enter ASU31JAN18 in RMKs box of TKT. For other GDSs enter this note in PNR RMKs.

In Endorsement box enter

ASU31JAN18

OSI in reservation

INVOL CHG DUE TO ASU31JAN18

 

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

Important:

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.