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LATAM TRADE

News & Contingencies

25/05/2019

CONTINGENCY - Suspension of operation and sales at the airport of Jaguaruna (JJG)

 

 

 LATAM COMMERCIAL EXCEPTIONS

Due to:

Suspension of service of the Fire Prevention, Rescue and Fighting Service (SESCINC)

Passengers:

On LATAM flights affected by itinerary changes (rescheduled/cancelled)

Traveling:

From/to/through:

Jaguaruna (JJG)

Original flight date:

Until June 15

Additional conditions:

These passengers were protected on flights from Florianópolis (FLN).

 

Ground transportation is the responsibility of the passenger, as it is an event external to the company.

 

Passengers can avail themselves of the protection policy in case they do not accept the proposed alternative.

May choose ONE of the following options FREE of penalty according to:


Change of date/flight

rerouting:

Passengers on flights affected

a) For LATAM Tickets issued in any country EXCEPT Brazil:

 

- To travel from June, 16, 2019 to July, 01, 2019 – SUBJECT TO CABIN AVAILABILITY (no fare differences apply)

 

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

 

b) For LATAM tickets issued in Brazil:

- To fly until the ticket validity - SUBJECT TO CABIN (no rate differences apply)

Change of origin or destination

No penalty, subject to fare differences and ticket validity.

In Endorsement box enter:

JJG25MAY19

OSI in reservation:

INVOL CHG DUE TO JJG25MAY19

Passengers who decline to make a change may request a refund according to:

Refund

Without penalty for passengers affected and not affected by itinerary changes: applies to all UNUSED coupons of the TKT and EMD.

 

Enter:

JJG25MAY19

 

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

 Important:

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.