Feedback Feedback

LATAM TRADE

News & Contingencies

15/01/2020

SALES - New Premium Economy cabin in LATAM domestic markets

Description:

In an effort to provide differentiated levels of service and cabin to our customers traveling on domestic routes, LATAM now offers its Premium Economy cabin in the markets of Argentina, Brazil, Chile, Colombia, Ecuador and Peru.

 

Customers traveling in this cabin enjoy the following benefits:

-       Priority check-in

-       Priority boarding

-       Checked baggage: one to three pieces up to 23 kg each

-       Priority baggage delivery

-       Seat in the first three rows of the aircraft

-       Center seat blocked for more space and privacy

-       Enhanced onboard service (includes snacks, beverages and other complimentary options)

Scope:

Domestic markets in Argentina, Brazil, Chile, Colombia, Ecuador and Peru.

Implementation date:

Sales as from January 15* 2020 for travel on or after March 16, 2020.

* The cabin will be loaded in our systems on January 15-16, so routes will become available gradually during this period.

Considerations:

-       On narrow body aircraft operating domestic routes, the Premium Economy cabin consists of the first three rows.

-       Wide body aircraft operating domestic routes in CL and BR have a business class, which will be sold as Premium Economy.

-       Customers may request an UPG with coupons. If upgraded, 1 coupon will be discounted from the customer's account.

-       On these flights, miles/points will be earned following the standard procedure for our frequent flyer program (check conditions for accrual Miles, Points).

-       For the time being, redemption for the Premium Economy cabin is only available for LATAM Pass Miles.

-       The reservation classes, brands and fare codes are as follows:

 

Reservation Classes

Brand and Brand Code

 

P

DOM BR Market:

Plus: 2

 

Other Markets

Plus: RA (direct sale) RL (indirect sale)

 

W

DOM BR Market:

Top: A

 

Other Markets:

Top: RY

 

 

The attributes for the Premium Economy cabin are:

 

Attributes/Brand

Plus

Top:

Checked Baggage

1 piece up to 23 kg

3 pieces up to 23 kg

Changes

Changes allowed WITH penalty before and after flight departure.

Changes allowed WITHOUT penalty before and after flight departure.

Refund

Refund allowed WITH penalty before and after flight departure.

Refund allowed WITHOUT penalty before and after flight departure.

Change to same-day flight

DOM BR Market:

Permitted without additional fees

 

Other Markets: Permitted with additional fee

Permitted without additional fees

Seat selection:

Permitted

Permitted

 

The reservation/ticketing/reissue process remain unchanged.

Exception:

-

LT Section:

Fares, Baggage