In order to help you better identify the current COVID-19 procedures, and the Flexibility Policy, as well as other important information regarding the ticket validity, below you will find all the current links to the publications located on our Latam Trade Portal:

EXCEPTIONS - Flexibility extension to expired tickets with unused Segments (no trip started)

EXCEPTIONS - Flexibility Extension for Tickets with Unused Segments

Fares - Ticket issues resume penalties according to the brand purchased

Passengers with affected flights

EXCEPTIONS - Update commercial flexibility for passengers with non-affected flights (except Brazil)