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Exception Policies - IROPS

14/11/2024

CODESHARE - New unilateral codeshare agreement between LATAM (LA) and Airlink (4Z)


We inform our travel agents a new codeshare operation between LATAM and Airlink (4Z) is available in the distribution systems for flights from November 15, 2024.

This agreement is of the "unilateral" type, which implies that Airlink will be the operator and LATAM the marketing carrier. The sale will only be available for LATAM on license plates 045 and 957 and on LA* flights. This operating company will not issue or reissue LATAM tickets on these LA codeshare flights.

Vuelos Marketing LA*

The routes of the codeshare agreement for LA* flights operated by 4Z are as follows:

Flight number

Origen - Destination

Type of route

LA 5598

JOHANESBURGO (JNB)- HOEDSPRUIT (HDS) 

One way

LA 5581 

LA 5582

JOHANESBURGO (JNB) - DURBAN (DUR) 

Round trip

LA 5583

LA 5584

JOHANESBURGO (JNB) - PORT ELIZABETH (PLZ)

Round trip

LA 5585  LA 5586

LA 5587

LA 5588

JOHANESBURGO (JNB) - CIDADE DO CABO (CPT)

Round trip

General information about this operator

Airlink (4Z) is an airline from South Africa with a network of over 45 destinations throughout South Africa.

Start date of operation 

November 15, 2024

Services available on LA* flights

- INF/CHD: Reservations with infant and child passengers.

- Pregnant women: according to the operator's policy.

- Special meals:

- VGML - Vegetarian meal without dairy or eggs and

- KSML - Kosher meal

Services NOT available on LA* flights

The following special services CANNOT be entered from a reservation issued by LATAM that has flights operated by Airlink (4Z) (due to technical and/or commercial limitations), so their management is summarized as follows:

a) Customer must request it directly to the operator Airlink (4Z)

- POC: Passengers traveling with Portable Oxygen Concentrators.

- Wheelchairs:

- WCHC - Wheelchair Passenger who cannot walk

- WCHS - Wheelchair Passenger cannot climb stairs

- WCHR - Wheelchair Passenger can climb stairs

- BLND: Passengers with visual impairment or accompanied by a guide dog (SVAN).

- DEAF: Passengers with hearing impairment

- DPNA - Passengers with special assistance needs

b) The following SSRs for special passengers CANNOT be offered on itineraries with codeshare flights (LATAM marketing, operated by Airlink (4Z):

- UMNR - Unaccompanied minor

- DEPU/DEPA - Deportees

- INAD - Inadmissible passengers

- Passengers traveling with:

- BSCT - Baby Bassinet: Cradle for transporting babies (infants)

- PETC - Animals in the cabin

- ESAN - Emotional Support Animals

- AVIH - Animals in the hold

- CBBG - Cabin Baggage: Additional seat for cabin baggage

- EXST - Additional seat

- WCBW - Wheelchair Powered by dry, gel, spillable battery

- WCBD - Wheelchair Powered by dry batteries and gel battery (non-spillable)

- WCLB - Wheelchair Powered by lithium batteries.

- PPOC - Personal portable oxygen (Portable Oxygen Concentrator)

- Special meal requests:

- BLML - Soft diet;

- CHML - Children's meal;

- DBML- Diabetic meal;

- GFML - Gluten intolerant diet;

- LFML - Low-fat meal;

- LSML - Low-sodium diet;

- VLML - Lacto-ovo vegetarian meal (includes milk and egg).

baggage Policy

Checked baggage: the baggage policy of the most significant carrier (MSC) of the itinerary applies, and if the MSC is a codeshare flight, the baggage policy of the marketing carrier applies.

Carry on: the operator's policy available on Airlink’s website applies.

Other baggage charges: the operator's charge policy applies.

Ancillaries

The sale of seats or luggage (EMD-A) is not available.

Check in

Check-in for flights operated by Airlink (4Z) can be done on the day of the flight at the airport.