30/05/2019
ROUTE - Changes to the operation between Belem (BEL) and Rio de Janeiro (GIG)
This is to inform that, due to commercial constraints, the operation between Belem (BEL) and Rio de Janeiro (GIG) has been suspended. Flights have been closed for sale and have been replaced by alternative flights operated by LATAM.
Customers with direct and indirect sale tickets are being notified since 18 May 2019 via LATAM’s centralized channels: e-mail, SMS, LATAM App.
Flights canceled |
LA3421 BEL-GIG LA3364 BEL-GIG LA3420 GIG-BEL LA3363 GIG-BEL |
Protection proposed |
LATAM flights via Brasilia (BSB), Fortaleza (FOR) and Sao Paulo (GRU). |
Reservations |
Protecting LATAM flights are being automatically and centrally incorporated into direct and indirect sale reservations.
If protection does not appear in their reservation, passengers may be protected as indicated.
Associated ancillaries must be processed as involuntary refund. |
When reissuing, in Ticket Endorsements box enter |
SKED CHG DUE TO BEL GIG CNLD |
Important Note |
If a customer is not satisfied with the alternative itinerary proposed, s/he may request a change or refund as per the terms defined in the protection policy of the LATAM Procedures Manual (LPM). |