Feedback Feedback

LATAM TRADE - Exclusive Portal for Travel Partners

Exception Policies - IROPS

27/11/2024

PASSENGER PROTECTION - Temporary suspension of the LIM ⇄ JAU route


Canceled flights:

- LA 2190 LIM → JAU 

- LA 2191 JAU → LIM

Proposed protection:

Change to a nearby airport on LATAM flights.

Reservation management:

As an alternative travel option for passengers affected by this suspension, it will be allowed to change the departure or arrival to an airport that is no more than 500 km (300 miles) from the original airport, within the same country and where LATAM operates, in the same booking class or the lowest available class of the original cabin.

The reissuance will be done as involuntary, maintaining the original fare basis and fare construction.

Passengers who do not accept the proposed protection are eligible to  the flexibilities defined in Sales | Passenger Protection.

Enter in Ticket Endorsements on reissue: 

SKCHG with details of the affected flight.

Ancillaries:

Ancillaries will receive the same treatment as tickets.