- Home
- Exception Policies - IROPS
- PASSENGER PROTECTION - Temporary s...
History
- 0 March 2025
- 0 February 2025
26/02/2025
EXTENSION FLEXIBILITY - Alternatives due to Blackout in Chile (CHL)25/02/2025
FLEXIBILITY - Alternatives due to Blackout in Chile (CHL)21/02/2025
PASSENGER PROTECTION - Suspension of the LIM ⇄ JAU route19/02/2025
EXTENSION FLEXIBILITY - Adverse weather conditions in Arequipa (AQP)
- No content available
- 0 January 2025
- 0 December 2024
- 0 November 2024
27/11/2024
PASSENGER PROTECTION - Temporary suspension of the LIM ⇄ JAU route27/11/2024
PASSENGER PROTECTION - Suspension of the MDE ⇄ SMR & CLO ⇄ SMR route14/11/2024
FLEXIBILITY - Alternatives due to Mobilization of DGAC officials in Chile (CL)14/11/2024
CODESHARE - New unilateral codeshare agreement between LATAM (LA) and Airlink (4Z)13/11/2024
FLEXIBILITY - Alternatives due to Mobilization of DGAC Chile officials04/11/2024
ROUTES - Suspension of the Boston (BOS) ⇄ Guarulhos (GRU) route
- No content available
- 0 October 2024
25/10/2024
FLEXIBILITY UPDATE - General transport strike announced in Argentina25/10/2024
PASSENGER PROTECTION - Temporary Suspension of Operations between Lima (LIM) and Caracas (CCS)24/10/2024
AGREEMENTS - Update on the operation with Wamos Air aircraft on SCL-LAX, SCL-BOG, SCL-LIM routes24/10/2024
PASSENGER PROTECTION - Suspension of the route between Lima (LIM) and Jaén (JAE)23/10/2024
CODESHARE - End of Codeshare Agreement with Air Tahiti (TN)22/10/2024
FLEXIBILITY - Alternatives due to Runway closure due to lights failure in Bogotá (BOG)11/10/2024
FLEXIBILITIES - Update Adjustments in Voepass operations (2Z)10/10/2024
PASSENGER PROTECTION - Suspension of Lima (LIM) ⇄ Ilo (ILQ) routes10/10/2024
PASSENGERS PROTECTION - Suspension of the Guarulhos (GRU) ⇄ Fernando de Noronha (FEN) Route10/10/2024
CONTINGENCY UPDATE - Hurricane Milton in Florida (USA)03/10/2024
COMMERCIAL EXCEPTIONS | Travel requirements for Venezuelan citizens02/10/2024
COMMERCIAL EXCEPTIONS - Commercial flexibility for passengers traveling to Tel Aviv (TLV)
- No content available
- 0 September 2024
27/09/2024
FLEXIBILITY - Hurricane Helene in Orlando (MCO)27/09/2024
FLEXIBILITY - Hurricane Helene in Atlanta (ATL)25/09/2024
UPDATE FLEXIBILITY - Alternatives due to Forest fire in Quito (UIO) in Quito (UIO)25/09/2024
FLEXIBILITY - Alternatives due to Forest fire in Quito (UIO)02/09/2024
EXTENSION OF FLEXIBILITIES - Adverse weather conditions in Porto Velho (PVH), BR
- No content available
- 0 August 2024
- 0 July 2024
- 0 June 2024
22/06/2024
CONTINGENCY EXTENSION - Adverse weather conditions in Balmaceda (BBA)13/06/2024
FLEXIBILITY - Adverse weather conditions in Miami (MIA) y Orlando (MCO), USA13/06/2024
FLEXIBILITY - Alternatives due to Yellow Fever Vaccine Requirement in Punta Cana (PUJ), República Dominicana03/06/2024
FLEXIBILITY UPDATE - Alternatives to runway closure due to lights failure at Lima Airport (LIM), Peru
- No content available
- 0 May 2024
21/05/2024
PASSENGER PROTECTION - Update temporary suspension of routes from/to Porto Alegre (POA)07/05/2024
UPDATE OF FLEXIBILITY - Adverse weather conditions in Caxias do Sul (CXJ), Passo Fundo (PFB) - Brasil06/05/2024
FLEXIBILITIES- Alternatives to the general strike announced in Argentina (AR)01/05/2024
Flexibilities due to restrictions at San Andres airport (ADZ) - Colombia, due to an incident involving another operator's air...
- No content available
- 0 April 2024
27/11/2024
PASSENGER PROTECTION - Temporary suspension of the LIM ⇄ JAU route
Canceled flights: |
- LA 2190 LIM → JAU - LA 2191 JAU → LIM |
Proposed protection: |
Change to a nearby airport on LATAM flights. |
Reservation management: |
As an alternative travel option for passengers affected by this suspension, it will be allowed to change the departure or arrival to an airport that is no more than 500 km (300 miles) from the original airport, within the same country and where LATAM operates, in the same booking class or the lowest available class of the original cabin. The reissuance will be done as involuntary, maintaining the original fare basis and fare construction. Passengers who do not accept the proposed protection are eligible to the flexibilities defined in Sales | Passenger Protection. |
Enter in Ticket Endorsements on reissue: |
SKCHG with details of the affected flight. |
Ancillaries: |
Ancillaries will receive the same treatment as tickets. |