08/05/2025
COMMERCIAL EXCEPTIONS - Pilot Program for Non-Consecutive Coupon Usage on Regional Routes Originating in Ecuador, Brazil, and...08/05/2025
ANCILLARY PRODUCTS - Ticket changes in tickets with associated ancillaries07/05/2025
BAGGAGE – Change in the nomenclature of carry-on baggage allowance30/04/2025
CODESHARE - Suspension of the agreement and code-share operation with Voepass (2Z) on all its routes30/04/2025
SPECIAL PASSENGERS - Restriction on boarding of pregnant women on flights to Fernando de Noronha (FEN)28/04/2025
CODESHARE - New codeshare agreement between LATAM (LA) and Air Tahiti Nui (TN)24/04/2025
SPECIAL NEEDS - Special Service Seat Assignment for Retrofit B787-8 Operations15/04/2025
ANCILLARY PRODUCT - Changes in ancillary after-sale policies03/04/2025
AGREEMENTS - Update on the operation with Wamos Air planes on the SCL-BOG/BOG-SCL flights for ESAN requests03/04/2025
PASSENGER PROTECTION - Involuntary Changes03/04/2025
Description: |
The operating dates for November 2025 have been updated and exceptions for that period have been added. |
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Scope: |
Change of flight equipment to Wamos. |
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Implementation date: |
Immediate |
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Considerations: |
Wamos Air is a Spanish company specializing in aircraft leasing services. Flights operated by Wamos Air will be indicated in the sales systems with the message LAXXX “OPERATED BY WAMOS AIR FOR LATAM AIRLINES GROUP”. Details per flight:
Operations will continue at the departure and arrival terminals used by LATAM. Web check-in processes will also remain available for these flights through latam.com. COMMERCIAL EXCEPTIONS Customers with a change of airplane (operated by WAMOS) will be notified. In case they do not agree with this change, the following options may be given (WITHOUT FEE and independent of the penalties item) to customers with: - SCL LAX, SCL BOG, SCL LIM routes: tickets issued until September 24, 2024. Additionally, customers who purchased tickets before July 17, 2025, for travel in November 2025 and whose flight operator switched to Wamos are eligible for exceptions. - SCL-MEX route: tickets issued until December 21, 2024. a. Change of date/flight: - Customers will be able to access a change at no cost, keeping the original route and cabin. - The protection must be made according to the availability of the original cabin, in the same class or, failing that, the lowest available. - The reissue will be made involuntarily, maintaining the original fare basis and fare construction. All reissues must always be supported by an OSI INVOL DUE TO WAMOS AIRCRAFT in the PNR and the message INVOL DUE TO WAMOS AIRCRAFT which must be entered in the endorsement field of the ticket. 2. Refund without penalty: - Applies to all UNUSED coupons on the ticket and associated ancillaries |