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Policy

27/06/2024

Change in rules on the Distribution Cost Recovery Surcharge (TRCD)


Description:

We inform that the Distribution Cost Recovery Surcharge (TRCD) will have a value of 13.00 USD per coupon and from now on it will be refundable, as long as the tariff conditions allow a refund.

Scope:

Changes in the Distribution Cost Recovery Surcharge (TRCD)

Date of Implementation:

01 July, 2024. 

Considerations: 

With this change, Surcharge charged on LATAM emissions generated through GDS, follow the same refund rules as the fare issued.  

 

In all countries, including Brazil, it will be 100% refundable whenever the fare allows reimbursement.

As well as in cases of rescheduling/ cancellation of flights or by Portrait Law in the countries where it applies.

 

The processes and executions of collections, reprogramming, and how to execute refund requests will not be changed.

Section:

Sales | Distribution Cost Recovery Surcharge