Canceled flights:

Flights to/from Canoas (QNS) from Oct 21 to Mar 29, 2025 will cease operating at this point and resume operations from/to POA.

Date of Implementation:

August 13, 2024

Proposed protection:

- Resume initial itinerary to/from POA without penalty or fare difference within the validity of the ticket

- Involuntary refund

Reservation management:

Passengers originally traveling to Porto Alegre Airport (POA) who were booked to Canoas Airport (QNS), or those who purchased flights to QNS while POA was unavailable, will be able to re-flight to their original destination at POA.

- Protection of the original flight to POA will be done automatically and massively by system

- The reissue will be done involuntarily, maintaining the original fare basis and tariff construction.

- Passengers who do not accept the protection may opt  for the involuntary refund established in the Sales | Passenger Protection  chapter.

Passengers who were originally traveling to Porto Alegre Airport (POA) and who changed their flight to Caixas do Sul Airport (CXJ), Passo Fundo (PFB), Jaguaruna (JJG), Florianopolis (FLN) or Navegantes (NVT) will be able to resume their flight to their original destination (POA).

- Reissuance will be done involuntarily, maintaining the original fare basis and tariff construction.

- Involuntary refunds do not apply

This news replaces the news published on 08/13/24

Enter in Ticket Endorsements on reissue: 

POA13AGO24

Ancillaries:

Ancillaries will receive the same treatment as tickets.