This chapter describes the ground transportation services (buses and trains) offered along with the issuing of LATAM tickets.

Considerations 

Service temporarily suspended. Its resumption will be informed in due course.

• The service consists on a free bus transfer between JFK airport and Union City (CDW), Patterson (TEB) and Newark (ZRP) bus stations in New Jersey.
• It is available for passengers holding LATAM flights and tickets.
• The passenger must arrive at the station 30 minutes before the bus departure and present proof of purchase or boarding pass for the same day, along with their identification document.
• This service is not allowed for passengers traveling with PETC, AVIH, ESAN or SVAN.

There are four buses and Travel Agents must choose the most convenient according to the arrival or departure time of the flight:

The pick up places are specified in the following table:

Reservation 

• The service must be requested up to 48 hours before the departure of the flight. 
• To book the bus segment together with the air segment, you must indicate in the display the station (TEB, CDW, ZRP) where the trip starts or ends. 
• If the passenger already has a ticket issued and wants to add the bus service, the bus segment must always be reserved in "Y" class.

There are external companies to LATAM offering shuttles between these two airports, at a fare per passenger.

Present in both Congonhas (CGH) and Guarulhos (GRU) airports, Airport Bus Service provides daily shuttles between these two airports. In their website you can find details about prices, rules and conditions of use and points of sale, among other information.

Where do I find the buses?

- Congonhas airport: South wing, on the lower level of the arrival area. Access by going down the ramp in front of the arrivals gate.

- Guarulhos airport: Terminal 2, in the bus area of the arrivals floor.

LATAM delivers the "Deutsche Bahn" train service in Germany, which consists on a round or one way trip  by train from Frankfurt to any destination within Germany.

Characteristics

• Applies for any public fare on LATAM flights (Adultos, child and infants) and LATAM tickets except for FRA-MAD fares.
  
• The cities Stuttgart (ZWS), Nurenberg (ZAQ), Hannover (ZVR), Munich (ZMU) and Hamburg (ZMB) must be booked with their city code. For any other city of Germany, a fictitious code must be used QYG (fictitious city for the Railway Germany).Applies for codeshares between LATAM Holding flights.
• Does not allow stopovers, just a connecting train on the same day
• Train fares allow combinations with ADD-ON.
• Allows a maximum of two coupons or OW.
• If the ticket is already issued without the train segments, the service can only be added if the fare regulations allow changes. The ticket must be reissued with the train segments and the passenger must pay the penalty and fare differences.
• The cost of the airfare may reflect an additional cost for train service. The following must be taken into consideration:
  • Train fares vary depending on the route and operator.
  • When re-quoting the fare to include the train service or when modifying a tariff that already includes the train fare can vary meaning the passenger may need to pay a difference, or may receive a refund for the difference.
• Rail Segments are sold and issued exclusively in connection with an international flight. 
• Rail segments apply to both - outbound and inbound transportation on the indicated route.
• Refund and change: Once the Rail Segment has been set to "Check-in", a refund and rebooking of the Rail Segment is no longer possible.
  
• Issue of Children (CHD) and Infants (INF) Segments : Children 2 to 11 years of age are eligible for a discounted child fare, provided that the Fare Basis in the code entered on the flight ticket shows a CHD discount according to IATA Ticketing. Passengers aged 0 or 1 year and 11 months (Infants) travel free of charge.
• Check-in: Passengers must check-in prior to departure using their first and last name and PNR or e-ticket to receive their train ticket. If several passengers booked on the same PNR use the same rail connection, these passengers (max. 5 people) can check in together and then receive a joint ticket. This means that larger groups need to check-in separately.
• Endorsement:Train tickets must not be endorsed or altered by LATAM. Otherwise, the documents will be invalidated.
• All relevant information about this service for LATAM, is available at: www.db-partner.info/iataagents 
  

Service considerations

1The schedules on the system are fictional. Passengers must choose their travel times according to flight schedule. The real train schedule is on www.bahn.de and it is the passenger's responsibility to choose the train that allows him or her to arrive at the airport with sufficient time to catch their flight.

LATAM extends the train service in several cities in Italy through Trenitalia for those who identify themselves in the system with code 9B. The services include one-way (OW) or round-trip (RT) trips, connecting with LATAM flights. 

Characteristics

• Available to travel with the electronic ticket segments 9B from Trenitalia with origin or destination in Rome (FMO and XRJ) and one of the following stations:

* Destinations from/to Roma Termini can be sold from/to Fiumicino and will include the Leonardo Express between FCO and XRJ.

• The train is enabled for any 9B destination within Italy. 
• Train reservations must be made at least 36 hours prior to travel. 
• Reservations are not accepted with less than 2 hours before departure time. Applies to codeshares only between LATAM Holding flights. 
• It does not allow stopovers, only train changes (connections) on the same day.
• Train fares allow combination with ADD-ON.
• It allows a maximum of two coupons or OW. If the ticket is already issued without train coupons, the service can only be added if the fare allows changes, reissuing the ticket with train segments and charging the associated penalties or differences. 
• The airfare may reflect an additional fee for the train service. 
• The following should be considered:
  • Train fares may vary depending on the route and operator.
  • When adjusting to include the train service or modifying a fare with the train service already included, the fare may vary, resulting in the passenger paying a fare difference or receiving a credit. 
• The railway segments are sold and issued exclusively in connection with an international flight. 
• Railway segments apply to round trip transport on the indicated route. 
• Refund and Change: Once the railway segment has been defined as "Check-in," a refund or change of the railway segment will not be possible. 
• Issuance of segments for Children (CHD) and Babies (INF): CHD passengers do not have a discount on train services, the adult fare applies if they use a seat.
• Babies and children from 0 to 6 years old travel for free (without their own seat).

Considerations of the service

LATAM extends the train service in several cities in Spain through Renfe to those who identify themselves in the system with the code 9B. The services consist of OW (one-way) or RT (round trip) trips, connecting with LATAM flights. 

Characteristics

Available to travel with the electronic ticket segments 9B/450 from Renfe with origin or destination in Madrid or Barcelona (FMO and XRJ) at one of the following stations.

• Train reservations must be made at least 25 hours before the trip. Reservations without ticket issuance will be canceled 8 days before departure.
• CHD passengers do not receive discounts on train services. INF without a seat travel for free.

Service considerations: