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LATAM TRADE

News & Contingencies

18/11/2021

PASSENGER PROTECTION - Protection of Group Reservations Without Tickets Issued

Description:

New time limit for protecting NON-Ticketed Groups in case of rescheduling or cancellation.

Scope

Non-ticketed groups

Implementation date:

Immediate

Considerations:

Rescheduling or cancellation of non-ticketed groups (Series, Ad-hoc series or Ad-hoc groups) will be subject to the following conditions, regardless of whether a prepayment agreement has been signed or not:

 

  • Changes are allowed considering a cabin FO (actual capacity) range of -7 / +15 days without fare differences, regardless of any existing prepayment contract. 

 

All other considerations regarding the protection of Non-ticketed groups remain unchanged.

Exception:

NA

Section:

Protection of group reservations without tickets issued