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LATAM TRADE

News & Contingencies

16/11/2021

AVIH - Animals in Hold Carriage Suspension Extended on BR Domestic Routes

Description:

The Animals in Hold (AVIH) service continues to be suspended until December 14, 2021.

Scope:

Carriage of Animals in Hold (AVIH) on passenger and cargo flights.

Implementation date:

Immediate.

Considerations

  • Previously confirmed AVIH service on Brazil domestic routes for travel until December 14, 2021 will be honored if the customer decides to use it.  Customers who decide not to travel or reschedule the flight will be allowed:
  •  
    • One change without penalty and fare difference for travel within the ticket validity period. When reissuing, insert the following note in the Endorsements box: FLEXAVI21. 
    • Refund without penalty of the ticket and associated ancillaries. Refund will be subject to a waiver that must be processed by the local agency support department.



  • Customers without a previously confirmed reservation who request the AVIH service must be informed that the service remains suspended until December 14. 

 

LATAM Cargo AVIH services are also suspended.

Section:

AVIH