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News & Contingencies


AIRPORT - Temporary closure of Guayaquil airport in Ecuador

Please be informed that the José Joaquín de Olmedo International Airport (GYE), Ecuador will be closed from Saturday to Monday (00:00 Saturday until 08:00 AM on Monday), for 4 continuous weekends from August 31 to Monday September 23, 2019, due to maintenance work on the runway, therefore, the entire operation from / to Guayaquil will be suspended on the aforementioned dates and times.


Dates when the airport will be closed

From 00:00 Saturday to 08:00 Monday LT GYE, of the following dates:


August 31 to September 2, 2019;

September 7 to September 9, 2019;

September 14 to September 16, 2019;

September 21 to September 23, 2019

Protection proposed:

On the operating flights closest to the original travel date (Friday or Monday)

Handling of Reservations:

Protecting flights are being centrally incorporated into direct and indirect sale reservations.


If protection does not appear in their reservation, passengers may be protected as indicated above.


If the protection is not reflected in the reservation, passengers can be protected according to the indicated. For routes to / from Madrid, it will be possible to protect subject to cabin availability in codeshare flights with Iberia (IB).

Passengers traveling to/from San Cristobal (SCY) or Galapagos (GPS) islands may request to chancge their connection point to Quito (UIO) airport instead of Guayaquil (GYE).

Any land transport cost between GYE and UIO is passenger’s sole responsibility due to it is an external situation to LATAM.

When reissuing, in Ticket Endorsements box enter:



If a customer is not satisfied with the alternative itinerary proposed, s/he may request a change or refund as per the terms defined in the protection policy.