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News
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Contingencies
History
- 0 July 2022
- No content available
- 0 June 2022
30/06/2022
Face Mask use on LATAM flights30/06/2022
PASSENGER PROTECTION - Update to the protection process for Groups and Series (Schedule Change (WK/SC))29/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador28/06/2022
EXCEPTIONS - Flexibility extension to expired tickets with unused Segments (no trip started)28/06/2022
Iberia Pricing Error - Cancellation of Issued Reservations23/06/2022
PASSENGER PROTECTION - Temporary suspension of the São Paulo (GRU) ⇄ Bauru (JTC) in Brazil20/06/2022
PASSENGER PROTECTION - Change of Airport in Argentina is extended20/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador18/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador17/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador16/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador15/06/2022
PARANAIR - New route in codeshare agreement with Paranair (ZP)15/06/2022
REFUNDS - Points to consider about Refunds15/06/2022
CONTINGENCY - Operational Changes in city/airport Juliaca (JUL), Perú.13/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador09/06/2022
BAGGAGE - Baggage charge at gate is restarted09/06/2022
AGREEMENTS - IET Agreement between LATAM and Boliviana de Aviación (OB)09/06/2022
SPECIAL SERVICES - Update temporary Restriction of Dogs Entering the U.S. from Countries Considered at High Risk for Rabies09/06/2022
PASSENGER PROTECTION - Operation to/from Easter Island (IPC) is reestablished03/06/2022
PASSENGER PROTECTION - Cancellation of the operation to/from Jaén (Peru)03/06/2022
CONTINGENCY - Operational Changes in city/airport Jaen (JAE), Perú
- No content available
- 0 May 2022
28/05/2022
CONTINGENCY - Operational disruption due to Floods in REC28/05/2022
CONTINGENCY - Operational Changes in city/airport Juliaca (JUL), Perú.26/05/2022
BAGGAGE - Name of personal item is changed08/05/2022
CONTINGENCY - JUL, Perú. OPERATIONAL SECURITY06/05/2022
CONTINGENCY - MTR, Colombia. Public order problems05/05/2022
Train & Bus Service - Content has been updated about Germany Train Service
- No content available
- 0 April 2022
29/04/2022
CONTINGENCY - JUL, Perú. Jul airport closure29/04/2022
TICKET CHANGES - Single penalty calculations criteria for all markets28/04/2022
ROUTES - Suspension of Routes IGU ⇄ LIM27/04/2022
CODESHARE - LATAM plates issuance of itineraries on connections with other airlines27/04/2022
CONTINGENCY - Protests in Punta Arenas (PUQ), Antofagasta (ANF), Chile. Trucker strike21/04/2022
PASSENGER PROTECTION - Modification to the Airport Change Policy11/04/2022
CONTINGENCY - Lima (LIM), Perú. Congestion System Migration Lima, Peru08/04/2022
REFUNDS - Purchase Withdrawal Policy in Peru and Ecuador06/04/2022
PASSENGER PROTECTION - Route cancellation GRU(⇄) BOS01/04/2022
New Irregularity
- No content available
- 0 March 2022
30/03/2022
30/03/22 CONTINGENCY - Protests in Jauja (JAU), Perú. Lock Access Airport Jau25/03/2022
SPECIAL SERVICES - Suspension of AVIH service on SCL ⇄ GYE, LIM ⇄ GYE and LIM ⇄ UIO routes.18/03/2022
SPECIAL PASSENGERS - Animals in Hold (AVIH), new acceptance criteria16/03/2022
PASSENGER PROTECTION - Suspension domestics routes in Brazil14/03/2022
CONTINGENCY - Protests in Frankfurt (FRA), Alemania. Personal Strike Security Apt FRA10/03/2022
SERVICE - The Advance Health Documentation Review Service has been created. (Ready to Fly)04/03/2022
INDIVIDUAL RESERVATION - Types of Passengers03/03/2022
PASSENGER PROTECTION - Reduction of frequency for the LIMA - ORLANDO route
- No content available
- 0 February 2022
24/02/2022
Train & Bus Service-The train provider has been updated17/02/2022
Route Suspension for the Second Quarter 202217/02/2022
GROUPS - USE CLAIM14/02/2022
PASSENGER PROTECTION - Involuntary Changes to Revenue Tickets with OAL Itineraries11/02/2022
SPECIAL PASSENGERS - Emotional Support Animals (ESAN) - Cats now accepted on Colombia routes11/02/2022
CONTINGENCY - Protests in Iquique (IQQ), Chile. Strike Iquique08/02/2022
PASSENGER PROTECTION - Extension of flight cancellations to Sydney (SYD) and Auckland (AKL)08/02/2022
CONTINGENCY - [ JAE] ,PERU.03/02/2022
PASSENGER PROTECTION - Reservation management03/02/2022
CHECK IN - SSR DOCS - Document Secure Flight Considerations for flights to the U.S.
- No content available
- 0 January 2022
31/01/2022
CONTINGENCY - Protests in Iquique (IQQ), Chile. Strike Iquique25/01/2022
PASSENGER PROTECTION - Protection on BA flights17/01/2022
PASSENGER PROTECTION - Protection on Delta flights12/01/2022
Cancellation of Flights for Health Reasons11/01/2022
EXCEPTIONS - Due to operational needs on the international routes GRU-BCN/JFK/LIS/MEX
- No content available
- 0 December 2021
30/12/2021
PASSENGER PROTECTION - Change to a Nearby Airport in Uruguay30/12/2021
SPECIAL PASSENGERS - Passengers traveling with a service dog SVAN in Chile23/12/2021
SALES - Ticket Validity20/12/2021
CONTINGENCY - The availability of the routings GRUMADGRU and GRUJFKGRU has been re-established.16/12/2021
COMMERCIAL EXCEPTIONS - Non-consecutive coupon use for ticketed groups14/12/2021
14/12/21 CONTINGENCY - Cúcuta (CUC), Colombia. Contingency in CUC10/12/2021
CONTENGENCY - ERROR CANCELLATION FOR ROUTES GRUMADGRU and GRUJFKGRU07/12/2021
CHECK IN - Passengers in Chile’s MINSAL COVID-19 database06/12/2021
06/12/21 CONTINGENCY - Travel restriction due to unforeseen requirements03/12/2021
EXCEPTIONS - Improvements to the flexibilities applied to unused tickets02/12/2021
SPECIAL PASSENGERS - Medical certificate, time limit for issuing a Medical Certificate02/12/2021
PASSENGER PROTECTION - Flexibility for changing to a nearby airport
- No content available
- 0 November 2021
- No content available
- 0 October 2021
- 0 September 2021
- 0 August 2021
26/08/2021
08/26/21 EXCEPTIONS - Extension of exceptions for passengers traveling to/from Argentina during September 202126/08/2021
EXCEPTIONS - Exceptions for passengers traveling to Spain from Argentina, Bolivia and Colombia are updated16/08/2021
PASSENGER PROTECTION - Suspension of the Sao Paulo (GRU) - Boston (BOS) route05/08/2021
CODESHARE - Extension of the Codeshare Agreement between LATAM and Aeromexico05/08/2021
Cancellation of Reservations without Protection
- No content available
- 0 July 2021
30/07/2021
EXCEPTIONS - Exceptions for passengers traveling to Spain from Argentina, Bolivia and Colombia29/07/2021
TICKET CHANGES - Simplification of the non-consecutive coupon use process (voluntary)28/07/2021
SPECIAL SERVICES - Changes to PETC and BSCT confirmation criteria28/07/2021
SALES - Ticketing Infants Associated to an ADT Passenger26/07/2021
PASSENGER PROTECTION - Flexibilities for passengers traveling to Chile22/07/2021
PASSENGER PROTECTION - Extension of flight cancellations on the BOG ⇄ GYE route12/07/2021
PASSENGER PROTECTION - International operation to/from Chile is cancelled until July 25, 2021
- No content available
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