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Operational Warnings & Contingencies

30/05/2018

CONTINGENCY - Update VI Commercial Exceptions due to Truckers' Strike in Brazil

 

 LATAM COMMERCIAL EXCEPTIONS

Due to

Truckers strike in Brazil that is restricting the distribution of fuels to aircrafts.

Passengers

On LATAM flights affected and not affected by itinerary changes (rescheduled/cancelled).

Traveling

From/to/through

 

Brasilia (BSB)

Belo Horizonte - Confins (CNF)

Recife (REC)

Original flight date

May 26 (all day) and May, 27 (until 2:00 pm)

Additional conditions

N/A

May choose ONE of the following options FREE of penalty according to:


Change of date/flight rerouting

Passengers on flights affected

a) For LATAM Tickets issued in any country EXCEPT Brazil:

- To travel today or up to 15 days after the original travel date â SUBJECT TO CABIN AVAILABILITY (no fare differences apply)

 

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

 

b) For LATAM tickets issued in Brazil:

- To fly until the ticket validity - SUBJECT TO CABIN (no rate differences apply)

Passengers on flights not affected

For LATAM tickets issued in any country:

- To travel today or up to 15 days after the original travel date SUBJECT TO CABIN AVAILABILITY (no fare differences apply)

 

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity



Change of origin or destination

No penalty, subject to fare differences and ticket validity.

In Endorsement box enter

BSB26MAY18

OSI in reservation

INVOL CHG DUE TO BSB26MAY18

Passengers who decline to make a change may request a refund according to:

Refund

Without penalty for passengers affected and not affected by itinerary  

Applies to all UNUSED coupons of the TKT and EMD.

 

Enter BSB26MAY17 in the RMKs box of the TKT if the GDS is enabled with this option. For other GDSs enter this standard note thru a RMK in the PNR.

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

Important:

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.