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LATAM TRADE

News & Contingencies

04/10/2019

CONTINGENCY - Extension of exceptions due to adverse weather conditions in Colombia

 

 LATAM COMMERCIAL EXCEPTIONS

Due to:

Adverse weather conditions throughout the Colombian territory.

Passengers:

On LATAM flights affected and not affected by itinerary changes

Traveling:

From:

All airports in Colombia.

Original flight date:

October 3rd and 4th, 2019

Additional conditions:

N/A

May choose ONE of the following options FREE of penalty according to:


Change of date/flight

rerouting:

Passengers on flights affected

a) For LATAM Tickets issued in any country EXCEPT Brazil:

 

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY *(no fare differences apply)

 

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

 

b) For LATAM tickets issued in Brazil:

- To fly until the ticket validity - SUBJECT TO CABIN (no rate differences apply)

Passengers on flights not affected  

For LATAM tickets issued in any country:

 

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY *(no fare differences apply)

 

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

Change of origin or destination 

No penalty, subject to fare differences and ticket validity.

In Endorsement box enter:

BOG04OCT19

OSI in reservation:

INVOL CHG DUE TO BOG04OCT19

Passengers who decline to make a change may request a refund according to:

Refund

Without penalty only for passengers affected by itinerary changes

Applies to all UNUSED coupons of the TKT and EMD.

 

Enter the message BOG04OCT19 when processing the refund.

 

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class. 

Important: 

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.