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LATAM TRADE

News & Contingencies

29/04/2022

TICKET CHANGES - Single penalty calculations criteria for all markets

Description:

From now on, for every domestic and international LATAM fares, penalties for changes will be published with a fixed amount and a 100% fare amount.

 

Therefore, the GDS selects an option between both criteria to define which amount to apply, both in domestic and international routes.

 

The penalty to be collected is selected by the system according to the following:

 

1. Between the fixed amount and the 100% fare amount, the lowest amount will be charged.

2. If more than one fare component is changed and the penalties are different, the higher penalty of the components changed will be charged.

Scope:

All domestic and international LATAM fares.

Implementation date:

Tickets issued starting May 2nd, 2022. 

Considerations

This is an example of CAT 16, PENALTIES:

 

16. PENALTIES

     ORIGINATING

      CHANGES

 

        ANY TIME

         CHARGE USD 300.00 OR 100 PERCENT WHICHEVER IS LOWER FOR REISSUE/REVALIDATION

 

Important

 

The GDS will show only the amount of the penalty that applies.

 

There are no changes in the attributes of Brands, therefore, they maintain their current changes and refunds conditions.

 

Note: This already applies to fares with a point of origin in Brazil, so this is an extension for other markets.

Exception:

N/A

LT Section:

Ticket Modifications