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LATAM TRADE

News & Contingencies

30/07/2020

PASSENGER PROTECTION - New options for Change to a Nearby Airport in Brazil

 

Applicable to:

New alternatives have been added to the Change to a Nearby Airport option in case of flight rescheduling and cancellation in Brazil. Applies only to domestic airports served by LATAM.

 

Description:

Customers affected by rescheduling or cancellations who request a change of flight to a nearby airport in the domestic Brazil market.

 

Scope:

Immediate

 

Implementation date:

 

The new alternatives for changes to a nearby airport in Brazil are:

 

- Uberlândia (UDI) Confins (CNF)

- Maringá (MGF) Londrina (LDB)

 

Conditions and processes associated to the change to a nearby airport are available in the LPM.

 

Considerations:

N/A

 

Exception:

New alternatives have been added to the Change to a Nearby Airport option in case of flight rescheduling and cancellation in Brazil. Applies only to domestic airports served by LATAM.

 

LT Section:

Sales | Passenger Protection | Change of Airport