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Contingencies
History
- 0 December 2019
13/12/2019
CONTINGENCY - Extension of exceptions due to adverse weather conditions in Bogotá, Colombia12/12/2019
CONTINGENCY - Adverse weather conditions in Bogotá, Colombia11/12/2019
CONTINGENCY - Commercial exceptions due to volcano Sangay, Cuenca11/12/2019
CONTINGENCY - Adverse weather conditions in Bogota, Colombia09/12/2019
ROUTES - New service between São Paulo (CGH) and Chapecó (XAP)09/12/2019
CONTINGENCY - Adverse weather conditions in Bogotá, Colombia08/12/2019
CONTINGENCY - Runway closure at Bogota airport, Colombia07/12/2019
CONTINGENCY - Adverse weather conditions in Bogotá, Colombia06/12/2019
CONTINGENCY - Strike of aeronautical unions in Buenos Aires airports05/12/2019
CONTINGENCY - Extension of exceptions due to general strike in France05/12/2019
BAGGAGE - New baggage allowance for Premium Economy class05/12/2019
RESERVATIONS - Creating reservations with the same name as the travel document05/12/2019
REFUND - Right of withdrawal in Colombia04/12/2019
CONTINGENCY - General strike in Colombia04/12/2019
ROUTES - New seasonal operations02/12/2019
CONTINGENCY - General strike in France02/12/2019
AGREEMENTS - LATAM introduces changes to its interline agreements
- No content available
- 0 November 2019
28/11/2019
ROUTES - New service between Coca and Quito28/11/2019
ROUTES - New service between Santa Rosa and Quito28/11/2019
Special services - Change in Temporary Embargo AVIH by Weather Conditions in JFK28/11/2019
REFUND - Refund process due to airport tax reduction in Chile28/11/2019
REFUNDS - Changes to the refund policy26/11/2019
CONTINGENCY - Extension of exceptions due to protests in Colombia26/11/2019
CONTINGENCIA - Exceptions due to protests in Bogota24/11/2019
CONTINGENCY - Extension of exceptions due to protests in Bolivia23/11/2019
CONTINGENCY - Extension of exceptions due to protests in Bolivia23/11/2019
CONTINGENCIA - Extension of exceptions due to protests in Colombia19/11/2019
CONTINGENCY - General strike in Colombia17/11/2019
CONTINGENCY - Extension of exceptions due to protests in Bolivia15/11/2019
CONTINGENCY - Extension of exceptions due to protests in Bolivia14/11/2019
CONTINGENCY - Extension of exceptions due to protests in Bolivia11/11/2019
CONTINGENCY - Extension of exceptions due to protests in Bolivia10/11/2019
CONTINGENCY - Extension of exceptions due to protests in Bolivia09/11/2019
CONTINGENCY - Systems crash in Colombia and Bogota (BOG) weather07/11/2019
CHANGE TO AN EARLIER/LATER FLIGHT - New time window for online changes07/11/2019
ROUTES - New service between Sao Paulo and Mount Pleasant07/11/2019
AGREEMENTS - IET agreement between LATAM and Royal Air Maroc06/11/2019
CONTINGENCY - Lufthansa (LH) crew Strike06/11/2019
EXCEPTIONS - Due to the change of city in which the final of the Copa Libertadores 2019 will be held05/11/2019
CONTINGENCY - Extension of exceptions due to protests in Bolivia
- No content available
- 0 October 2019
31/10/2019
EXCEPTIONS - Postponement of the university entrance exams (PSU) in Chile31/10/2019
CONTINGENCY - Extension of exceptions due to protests in Bolivia31/10/2019
EXCEPTIONS - Exceptions for passengers traveling to New Zealand30/10/2019
SPECIAL PASSENGERS - Changes to the ESAN policy and implementation of ESAN form at latam.com30/10/2019
ROUTES - New operation between Congonhas (CGH) - Fortaleza (FOR)29/10/2019
CONTINGENCY - Cusco airport is closed due to runway damage26/10/2019
CONTINGENCY - Extension of exceptions due to demonstrations in Chile24/10/2019
FFP LATAM PASS - 50% discount for seats purchased by Gold Plus members24/10/2019
CONTINGENCY - Possible transport strike in Italy24/10/2019
TICKETING - South American Airpass (SAA) renamed LATAM Airpass (SAA)24/10/2019
ACTUALIZATION - New Electronic Visa Requirement for Passengers Traveling to and Transiting New Zealand24/10/2019
PASSENGER PROTECTION - Protection subject to cabin availability via latam.com due to mass contingencies21/10/2019
CHECKED BAGGAGE - Tiered pricing for checked bags extended to Brazil domestic routes21/10/2019
CONTINGENCY - Extension of exceptions due to protests in Santiago, Chile18/10/2019
CONTINGENCY - Adverse weather conditions in Cuzco, Peru17/10/2019
GROUPS - Fare exceptions for group issuance14/10/2019
CONTINGENCY - Protests in Barcelona that block access to the airport14/10/2019
ROUTE - Changes in the operation between Congonhas (CGH) y Galeão (GIG), Brazil14/10/2019
ROUTES - New operation between Quito and Manta13/10/2019
CONTINGENCY - Extension of commercial exceptions due to protests in Ecuador12/10/2019
CONTINGENCY - Adverse weather conditions in Buenos Aires, Argentina10/10/2019
SALES - Sale of premium economy cabin on codeshare flights operated by Iberia09/10/2019
CONTINGENCY - Extension of exceptions due to protests in Ecuador09/10/2019
ROUTES - New operation between Brasilia (BSB) and Asunción (ASU)07/10/2019
ROUTES - Exceptions established for flights operated by Wamos Air07/10/2019
CONTINGENCY - Protests in Ecuador04/10/2019
CONTINGENCY - Extension of exceptions due to adverse weather conditions in Colombia04/10/2019
CONTINGENCY - Extension of exceptions due to national transportation strike in Ecuador03/10/2019
CONTINGENCY - Adverse weather conditions in Colombia03/10/2019
ROUTES - New service between Santiago and Curitiba03/10/2019
CONTINGENCY - National ground transportation strike in Ecuador03/10/2019
PASSENGERS - Sign language simultaneous translation
- No content available
- 0 September 2019
28/09/2019
EXCEPTIONS - Changes requests for AA fligths on LATAM tickets27/09/2019
CONTINGENCY - Climatic conditions in Trujillo, Peru26/09/2019
CODESHARE - New codeshare service between LATAM and Finnair26/09/2019
CONTINGENCY - Climatic conditions in Trujillo, Peru26/09/2019
BAGGAGE - Information available at latam.com regarding the price of checked baggage for purchase26/09/2019
RESERVATIONS & TICKETING - Procedure of the use of Travel Agencies credit cards without consent23/09/2019
MINORS - Updating of needed documentation for non unaccompanied minors in Brazil domestic flights23/09/2019
CONTINGENCY - National strike in Colombia20/09/2019
CONTINGENCY - Climatic conditions in Colombia12/09/2019
ANCILLARIES - Update to the price of the Change to Earlier/Later Flight product12/09/2019
GROUPS - Considerations for changes to a new ticket in group reservations10/09/2019
ROUTES - New service between Concepción (CCP) and Lima (LIM)05/09/2019
ANCILLARIES - New time ranges for checked bag price differentiation on Brazil DOM routes05/09/2019
LATAM+ - Seat sales on wide body aircraft on domestic routes05/09/2019
CONTINGENCY - Strike in Iguazú (IGR), Argentina03/09/2019
CONTINGENCY - Exceptions due to Hurricane Dorian02/09/2019
CONTINGENCY - Extension of exceptions due to Hurricane Dorian
- No content available
- 0 August 2019
30/08/2019
ROUTES - New domestic operations in Brazil29/08/2019
New electronic travel authorization in New Zealand29/08/2019
CONTINGENCY - Hurricane Dorian29/08/2019
Entry requirements to Easter Island (IPC)29/08/2019
FARES - New brand for domestic markets27/08/2019
CONTINGENCY - Tropical storm Dorian26/08/2019
ANCILLARIES - LATAM Market suspended on domestic flights Brazil22/08/2019
Passenger Protection - Change to a nearby airport21/08/2019
EXCEPTIONS - New visa requirements for Venezuelans traveling to Ecuador14/08/2019
MINORS - Updating of needed documentation for non unaccompanied minors in Brazil domestic flights09/08/2019
Considerations for codeshare flights operated by Japan Airlines (JL) on the Japan (JP) - Brazil (BR) route08/08/2019
BAGGAGE - Personal items permitted in the cabin08/08/2019
ROUTE - Update on the changes in the operation of Santos Dumont Airport (SDU), Rio de Janeiro08/08/2019
ROUTES - New service between Rio de Janeiro (SDU) and Salvador (SSA)07/08/2019
CONTINGENCY - Strike in Arequipa, Peru01/08/2019
New codeshare service between LATAM and Air Italy01/08/2019
UPDATE - Update to the price of the Change to Earlier/Later Flight product01/08/2019
AGREEMENTS - New IET agreement between LATAM and Aeroflot (SU)
- No content available
- 0 July 2019
26/07/2019
ROUTE - Changes to the operation at Santos Dumont Airport (SDU), Rio de Janeiro25/07/2019
CONTINGENCY - Possible strike in Peru25/07/2019
Business cabin seat configuration on retrofitted B-777 aircraft24/07/2019
MINORS - Updating of needed documentation for non unaccompanied minors in Brazil domestic flights21/07/2019
CONTINGENCY - Adverse weather conditions in Bariloche (BRC) Argentina19/07/2019
ROUTES - New service between Sao Paulo (GRU) and Cuiabá (CGB)18/07/2019
AGREEMENTS - End of interline agreement with Jet Airways (9W)18/07/2019
SPECIAL PASSENGERS - Acceptance of guide dogs (SVAN) during their training phase11/07/2019
ROUTE - Flights between Brazil and USA will migrate to LA carrier11/07/2019
Rule for crew fares (CREW) sold in the United States is extended05/07/2019
CODESHARE - New unilateral codeshare agreement between LATAM Airlines and Paranair (ZP)03/07/2019
ROUTE - Changes to the operation at Santos Dumont Airport (SDU), Rio de Janeiro
- No content available
- 0 June 2019
30/06/2019
No visa needed to travel to Brazil27/06/2019
Seat sales within 48 hours from flight departure27/06/2019
REMINDER - Reissue of tickets with fares associated to a "Tour Code"24/06/2019
EXCEPTIONS - New visa requirements for Venezuelans traveling to Chile21/06/2019
BAGGAGE - New baggage allowance for routes between South America - USA, and South America - Israel20/06/2019
AGREEMENTS - New IET agreement between LATAM and PARANAIR20/06/2019
REFUNDS - Refunding procedure for tickets issued in South Korea20/06/2019
REFUND - Update to the refund for exact duplicate policy18/06/2019
BAGGAGE - Suspension of Sports Equipment Waiver in domestic route Argentina14/06/2019
CONTINGENCY - General Strike in Brazil14/06/2019
ROUTE - Changes to the operation at Santos Dumont Airport (SDU), Rio de Janeiro13/06/2019
ROUTES - New service between Lima and Porto Alegre13/06/2019
PILOT - Suspension of Brand Light pilot program that allowed changes with penalty on certain CO DOM routes11/06/2019
AIRPORT - Temporary closure of Asunción Airport in Paraguay04/06/2019
ROUTE - Changes in the operation between Guayaquil (GYE) and Madrid (MAD)04/06/2019
ROUTE - Changes to the operation between Santiago (SCL) and Rosario (ROS)04/06/2019
ROUTE - Changes to the operation between Bogota (BOG) and Miami (MIA)
- No content available
- 0 May 2019
31/05/2019
CONTINGENCY - Adverse weather conditions in Concepción (CCP), Chile30/05/2019
TICKET CHANGES - Procedure to calculate penalties for fares in Brazil added to LATAM Trade30/05/2019
AIRPORT - Runway maintenance at the Lima Airport (LIM), Peru30/05/2019
ROUTE - Changes to the operation between Belem (BEL) and Rio de Janeiro (GIG)30/05/2019
ROUTES - New service between Sao Paulo (GRU) and Navegantes (NVT)27/05/2019
CONTINGENCY - Earthquake in Peru24/05/2019
ROUTE - Changes in the operation between Santiago (SCL) and Neuquén (NQN)24/05/2019
Reminder Entering contact information in the reservation16/05/2019
CODESHARE - New codeshare service between LATAM and China Eastern Airlines09/05/2019
Update - Yellow fever vaccine for passengers traveling between Brazil and Paraguay03/05/2019
BAGGAGE - Excess carry-on baggage fee now charged at the boarding gate on international flights03/05/2019
FARES - Changes with associated penalty now permitted on certain Colombia domestic routes
- No content available
- 0 April 2019
30/04/2019
ROUTES - New operation between Brasilia (BSB), Brazil and Lima (LIM), Peru30/04/2019
CONTINGENCY - Possible Strike in Argentina26/04/2019
ROUTE - Postponement of the operation between Lima (LIM) and Montego Bay (MBJ)26/04/2019
ROUTES - Changes to the operation between Santiago (SCL) and Rosario (ROS)03/04/2019
Route closure between Buenos Aires (EZE) and Brasilia (BSB)
- No content available
- 0 March 2019
28/03/2019
REFUND - Refund due to DNB27/03/2019
BAGGAGE - Changes to the baggage policy for infants21/03/2019
REFUNDS - New LATAM refund policy14/03/2019
Runway maintenance at Pereira airport (PEI), Colombia13/03/2019
CODESHARE - New bilateral codeshare agreement between LATAM Airlines and Air Tahiti Nui(TN)07/03/2019
ROUTES - Changes in the operation between Bogota (BOG) and Cancun (CUN)
- No content available
- 0 February 2019
26/02/2019
ROUTES - New direct route between Cuzco (CUZ) and La Paz (LPB)22/02/2019
CONTINGENCY - Earthquake in Ecuador12/02/2019
CONTINGENCY - Main streets blockade by agrarian strike in Cuzco (CUZ)12/02/2019
CONTINGENCY - Streets closed in Medellin due to Tour Colombia 201908/02/2019
CONTINGENCY - Adverse weather conditions in Calama (CJC), Chile
- No content available
- 0 January 2019
31/01/2019
Checked bag prices by route and fare31/01/2019
Refund due to airport tax reduction in Chile24/01/2019
Disregionalisation of Aeroparque Jorge Newbery airport in Argentina22/01/2019
ROTAS - Changes in the operation between Belo Horizonte (CNF) and Recife (REC)17/01/2019
CONTINGENCY - Inoperative radar in Montevideo and Punta del Este10/01/2019
ROUTES - Suspension route between Brasília (BSB) and Ilhéus (IOS)10/01/2019
ANCILLARIES - Change in Same Day Flight Change price on domestic routes, except for Brazil and Peru10/01/2019
ROUTES - Seasonal service during the high travel season10/01/2019
ROUTES - New direct route between (LIM) and Ilo (ILQ), Peru09/01/2019
LATAM provides sneak peak of its US$400 million cabin transformation03/01/2019
Baggage - New baggage franchise for routes between South America and the United Kingdom03/01/2019
SPECIAL SERVICES - The muzzle usage requirement for SVAN / ESAN is eliminated
- No content available
- 0 December 2018
28/12/2018
ROUTES - New direct route between Sao Paulo (GRU) and Palmas (PMW), Brazil28/12/2018
TICKETING - IGV Tax Charge on Routes to/from Iquitos (IQT), Peru20/12/2018
CODESHARE - New routes added to codeshare agreement between LATAM and Vueling (VY)20/12/2018
Closure of Belo Horizonte runway International Airport in Brazil
- No content available
01/08/2019
AGREEMENTS - New IET agreement between LATAM and Aeroflot (SU)
Description: |
New unilateral IET agreement between LATAM Airlines Group and Aeroflot (SU).
Aeroflot is a Russian airline with its main hub at the Sheremetyevo international airport in Moscow, Russia. It operates international and domestic russian flights. |
Scope: |
Tickets issued by LATAM with Aeroflot flights. |
Implementation date: |
Immediate |
Considerations: |
|
Exception: |
N/A |