07/01/2021
SPECIAL PASSENGERS - New definitions for Service and Emotional Support Animals on routes to/from/via the United States
Description: |
This is to inform that, in compliance with the regulations issued by the United States Department of Transportation (DOT):
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Scope: |
Flights to/from/via the United States. |
Implementation date: |
January 11, 2021. |
Considerations: |
SVAN (Service Animal):
· DOT Service Animal Form: to be completed by all passengers traveling with a Service Animal (SVAN). The form attests to the the service animal’s health, training and behavior. In addition, all sanitary forms required by the country of destination or transit, as established in TIMATIC must be completed.
· DOT Animal Relief Attestation Form (only for flights of 8 hours or more): to be completed by passengers traveling with a service animal on flights of 8 hours or more. By completing this form, the passenger attests that the SVAN can either not relieve itself during the flight or can relieve itself in a sanitary manner.
Forms will be available at latam.com from January 11, 2021. IMPORTANT:
ESAN (Emotional Support Animal):
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Exception: |
All previously confirmed ESAN services will be honored according to the conditions valid at the time of booking. |
Section: |
Special Passengers |