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Contingencies
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- 0 August 2022
19/08/2022
ROUTES - Suspension of routes LET- MDE, BAQ-CLO, CTG-PEI and CLO-MTR19/08/2022
ROUTES - Suspension of routes GRU-PDP y SCL-PDP11/08/2022
Documentation when Booking Flights to the United States11/08/2022
SPECIAL SERVICES - Acceptance of PETC in Premium Economy cabin04/08/2022
SPECIAL PASSENGERS - INF issuance process with ADT already issued
- No content available
- 0 July 2022
22/07/2022
SALES - The number of characters' names to be displayed in a LATAM reservation is added.18/07/2022
18/07/22 CONTINGENCY - Manifestations in Jauja (JAU), Peru14/07/2022
REFUND - Reverse Route Exceptions13/07/2022
TICKETING - Pricing Error in Tickets Issued in Premium Business Cabin07/07/2022
CONTINGENCY - Adverse weather conditions in Pereira (PEI), Colombia07/07/2022
GROUPS - Tour Conductor issuance in groups/series in PE/EC/CO/USA and Europe07/07/2022
Refund requests in LATAM due to Right to Retract in Chile01/07/2022
CONTINGENCY - Adverse weather conditions in San Andrés (ADZ), Colombia
- No content available
- 0 June 2022
30/06/2022
Face Mask use on LATAM flights30/06/2022
PASSENGER PROTECTION - Update to the protection process for Groups and Series (Schedule Change (WK/SC))29/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador28/06/2022
EXCEPTIONS - Flexibility extension to expired tickets with unused Segments (no trip started)20/06/2022
PASSENGER PROTECTION - Change of Airport in Argentina is extended20/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador18/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador17/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador16/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador15/06/2022
PARANAIR - New route in codeshare agreement with Paranair (ZP)15/06/2022
REFUNDS - Points to consider about Refunds15/06/2022
CONTINGENCY - Operational Changes in city/airport Juliaca (JUL), Perú.13/06/2022
CONTINGENCY - Protests in Ecuador EC. Manifestations in Ecuador09/06/2022
BAGGAGE - Baggage charge at gate is restarted09/06/2022
AGREEMENTS - IET Agreement between LATAM and Boliviana de Aviación (OB)09/06/2022
SPECIAL SERVICES - Update temporary Restriction of Dogs Entering the U.S. from Countries Considered at High Risk for Rabies09/06/2022
PASSENGER PROTECTION - Operation to/from Easter Island (IPC) is reestablished03/06/2022
PASSENGER PROTECTION - Cancellation of the operation to/from Jaén (Peru)03/06/2022
CONTINGENCY - Operational Changes in city/airport Jaen (JAE), Perú
- No content available
- 0 May 2022
28/05/2022
CONTINGENCY - Operational disruption due to Floods in REC28/05/2022
CONTINGENCY - Operational Changes in city/airport Juliaca (JUL), Perú.26/05/2022
BAGGAGE - Name of personal item is changed08/05/2022
CONTINGENCY - JUL, Perú. OPERATIONAL SECURITY06/05/2022
CONTINGENCY - MTR, Colombia. Public order problems05/05/2022
Train & Bus Service - Content has been updated about Germany Train Service
- No content available
- 0 April 2022
29/04/2022
CONTINGENCY - JUL, Perú. Jul airport closure29/04/2022
TICKET CHANGES - Single penalty calculations criteria for all markets28/04/2022
ROUTES - Suspension of Routes IGU ⇄ LIM27/04/2022
CODESHARE - LATAM plates issuance of itineraries on connections with other airlines27/04/2022
CONTINGENCY - Protests in Punta Arenas (PUQ), Antofagasta (ANF), Chile. Trucker strike21/04/2022
PASSENGER PROTECTION - Modification to the Airport Change Policy11/04/2022
CONTINGENCY - Lima (LIM), Perú. Congestion System Migration Lima, Peru08/04/2022
REFUNDS - Purchase Withdrawal Policy in Peru and Ecuador06/04/2022
PASSENGER PROTECTION - Route cancellation GRU(⇄) BOS01/04/2022
New Irregularity
- No content available
- 0 March 2022
30/03/2022
30/03/22 CONTINGENCY - Protests in Jauja (JAU), Perú. Lock Access Airport Jau25/03/2022
SPECIAL SERVICES - Suspension of AVIH service on SCL ⇄ GYE, LIM ⇄ GYE and LIM ⇄ UIO routes.18/03/2022
SPECIAL PASSENGERS - Animals in Hold (AVIH), new acceptance criteria16/03/2022
PASSENGER PROTECTION - Suspension domestics routes in Brazil14/03/2022
CONTINGENCY - Protests in Frankfurt (FRA), Alemania. Personal Strike Security Apt FRA10/03/2022
SERVICE - The Advance Health Documentation Review Service has been created. (Ready to Fly)04/03/2022
INDIVIDUAL RESERVATION - Types of Passengers
- No content available
- 0 February 2022
24/02/2022
Train & Bus Service-The train provider has been updated17/02/2022
Route Suspension for the Second Quarter 202217/02/2022
GROUPS - USE CLAIM14/02/2022
PASSENGER PROTECTION - Involuntary Changes to Revenue Tickets with OAL Itineraries08/02/2022
PASSENGER PROTECTION - Extension of flight cancellations to Sydney (SYD) and Auckland (AKL)03/02/2022
PASSENGER PROTECTION - Reservation management03/02/2022
CHECK IN - SSR DOCS - Document Secure Flight Considerations for flights to the U.S.
- No content available
- 0 January 2022
- 0 December 2021
30/12/2021
PASSENGER PROTECTION - Change to a Nearby Airport in Uruguay23/12/2021
SALES - Ticket Validity20/12/2021
CONTINGENCY - The availability of the routings GRUMADGRU and GRUJFKGRU has been re-established.16/12/2021
COMMERCIAL EXCEPTIONS - Non-consecutive coupon use for ticketed groups14/12/2021
14/12/21 CONTINGENCY - Cúcuta (CUC), Colombia. Contingency in CUC10/12/2021
CONTENGENCY - ERROR CANCELLATION FOR ROUTES GRUMADGRU and GRUJFKGRU07/12/2021
CHECK IN - Passengers in Chile’s MINSAL COVID-19 database06/12/2021
06/12/21 CONTINGENCY - Travel restriction due to unforeseen requirements03/12/2021
EXCEPTIONS - Improvements to the flexibilities applied to unused tickets02/12/2021
SPECIAL PASSENGERS - Medical certificate, time limit for issuing a Medical Certificate02/12/2021
PASSENGER PROTECTION - Flexibility for changing to a nearby airport
- No content available
- 0 November 2021
- No content available
- 0 October 2021
- 0 September 2021
- 0 August 2021
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