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Operational Warnings & Contingencies

22/02/2018

CONTINGENCY - Date change civil service examination - Magistrature in the State of Rio Grande do Sul

 

 LATAM COMMERCIAL EXCEPTIONS

Due to

Date change civil service examination - Magistrature in the State of Rio Grande do Sul

Passengers

On LATAM flights

Traveling

From/to:

Porto Alegre (POA)

Original flight date

Independent of original flight date

Additional conditions

Passenger must present proof of registration of the civil service examination - Magistrature - MAGISTRATURA

The agency must request the documentation from the passenger and retain a copy for backup

May choose ONE of the following options


Change of date/flight

rerouting

Free of penalty:

- The new ticket departure date must be between April 22 and 29, 2018 and the return between April 29 and May 15, 2018 - *SUBJECT TO CABIN AVAILABILITY (no rate differences apply).

- Outside of these periods the changes are made - SUBJECT TO DIFFERENCE OF RATE and validity of the ticket

Change of origin or destination

No penalty, subject to fare differences and ticket validity.

Refund

Without penalty

Applies to all UNUSED coupons of the TKT and EMD.

Sabre: Enter POA22FEB18 in the RMKs box of the TKT

Amadeus: Enter POA22FEB18 thru RMKs in the PNR

Changes or cancellations of LATAM TRAVEL programs in AR, CL, PE, CO and BR

Subject to the policy defined by the land operator

In Endorsement box enter

POA22FEB18

OSI in reservation

INVOL CHG DUE TO POA22FEB18

 

 

(*) Change subject to cabin availability on LATAM flights implies that the travel agent must make the reservation in the original booking class. If the class is not available, the agent must reserve in the lowest booking class available in the same cabin of the LATAM flight and complete the involuntary ticket reissue. In other words, it is no longer necessary to contact the LATAM Sales Support Agent to request the original booking class.

Important:

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.