Feedback Feedback


News & Contingencies


Clean all non productive segments in their GDS queues

Due to massive flight cancellation caused by covid-19 spread around the world and government actions in several countries to stop it, a considerable amount of non productive segments is being generated in our inventory.
In order to keep transparency with our clients and ensure that agency bookings are synchronized with LATAM inventory, we are asking all travel agencies to clean all non productive segments in their GDS queues, according to the established policies. We ask agencies to check their GDS queues and clean all segments with status UC, UN, US, NO and HX.
The priority must be on the segments with the closest departure date, considering the highest possible anticipation. The tickets associated to these segments will remain active so it will be possible to assign them to a new booking in the future.
Thank you for your support.