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Policy

07/05/2025

BAGGAGE – Change in the nomenclature of carry-on baggage allowance


Description:

To achieve clearer and more concise communication, the name of the baggage that passengers can carry in the cabin will be standardized in Spanish, Portuguese, and English

Scope:

Customers who need to inquire about baggage information.

Implementation date:

Immediate

Considerations:

The names of the baggage allowed on board will be modified as follows:

 

Language

Currently

New name

Spanish

Bolso o mochila pequeña

Bolso o mochila

Portuguese

Item pessoal Bolsa ou mochila

Bolsa ou mochila

English

Bag or small backpack

Small personal item

Spanish

Equipaje de mano

Maleta pequeña

Portuguese

Mala pequena

English

Carry-on bag

Small bag

 

The change will be implemented gradually across all channels. This new nomenclature does not affect the checked baggage, which remains unchanged.

 

Small personal item                Small bag