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LATAM TRADE - Exclusive Portal for Travel Partners

Exception

27/11/2024

PASSENGER PROTECTION - Suspension of the MDE ⇄ SMR & CLO ⇄ SMR route


We inform you that, due to operational needs, the route between Medellín (MDE) ⇄ Santa Marta (SMR) and Cali (CLO) ⇄ Santa Marta (SMR) will cease operations from March 30, 2025, until further announcement.

Canceled flights:

 

MDE → SMR

SMR → MDE

CLO → SMR

SMR → CLO

LA 4021

LA 4057

LA 4075

LA 4085

LA 4089

LA 4091

LA 4131

LA 4138

LA 4139

LA 4219

LA 4375

LA 4044 

LA 4079

LA 4096

LA 4106

LA 4109

LA 4115

LA 4163

LA 4195

LA 4213

LA 4224




LA 4010 

LA 4017 

LA 4096 

LA 4349

LA 4033

LA 4046

LA 4122 

LA 4204

Proposed protection:

Protection on LATAM flights with connection via BOG.

Reservation management:

As an alternative travel option for passengers affected by this suspension, it  is possible to offer changing the connection to Bogotá (BOG), while keeping the origin and destination.

 

The reissuance will be done as involuntary, keeping the original fare basis and  fare construction.

 

Passengers who do not accept the proposed protection are eligible to  the flexibilities defined in Sales | Passenger Protection.

Enter in Ticket Endorsements on reissue: 

SKCHG  with details of the affected flight.

Ancillaries:

Ancillaries will receive the same treatment as tickets.