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LATAM TRADE

Comunicazioni Importanti
0 Luglio 2022

18/07/2022

18/07/22 CONTINGENCY - Manifestations in Jauja (JAU), Peru

LATAM COMMERCIAL EXCEPTIONS Due to: Demonstrations at Jauja (JAU), Peru , that hinder access to the Airport Customers traveli...

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14/07/2022

REFUND - Reverse Route Exceptions

Descrizione LATAM consente la restituzione di un biglietto per i passeggeri che hanno acquistato il biglietto con il percorso...

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Nessun contenuto disponible

0 Giugno 2022

30/06/2022

Uso delle maschere nei voli LATAM

Descrizione: A seguito di tutte le raccomandazioni di organizzazioni internazionali come l’International Air Transport Associ...

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30/06/2022

RIPROTEZIONE PASSEGGERI - Aggiornamento del processo di riprotezione per Gruppi e Serie (Cambiamento Orario (WK/SC))

Descrizione: Indichiamo la procedura per richiedere la Riprotezione dei Gruppi/Serie: Se non è ancora stato fatto il CLAIM: (...

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28/06/2022

ECCEZIONI - Estensione flessibilità biglietti scaduti con tratte non utilizzate (nessun viaggio iniziato)

Descrizione Al fine di offrire maggiore flessibilità ai passeggeri con biglietto scaduto che non hanno deciso di riprogrammar...

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15/06/2022

REFUNDS - Points to consider about Refunds

This is to inform our Travel Agents of the following additions to our refund policy that will come into effect immediately. 1...

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15/06/2022

PARANAIR - Nuova rotta in accordo codeshare con Paranair

Descrizione: L'accordo di codeshare con Paranair (ZP) aggiunge la rotta tra Asunción e Santa Cruz de la Sierra ⇄ sui seguenti...

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09/06/2022

SPECIAL SERVICES - Update temporary Restriction of Dogs Entering the U.S. from Countries Considered at High Risk for Rabies

Effective June 10, 2022, the temporary restriction on entry of dogs into the United States from high-risk countries for canin...

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09/06/2022

PASSENGER PROTECTION - Operation to/from Easter Island (IPC) is reestablished

Description: The reestablishment of operations to/from Rapa Nui has been confirmed by the local authorities as of August 04 t...

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03/06/2022

Protezione dei passeggeri - Cancellazione delle operazioni da/per Jaén (JAE), Perú fino al 3 settembre 2022

Descrizione: Informiamo che a causa della chiusura dell'aeroporto di Jaén (JAE) in Perú, decisa dalle autorità locali, tutte ...

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Nessun contenuto disponible

0 Maggio 2022

26/05/2022

Bagaglio - Cambio della denominazione di Oggetto Personale

Descrizione: Al fine di fornire informazioni più chiare sul bagaglio a mano incluso in ogni tariffa, si informa che la denomi...

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05/05/2022

PROTEZIONE DEI PASSEGGERI - Sospensione temporanea della rotta San Paolo (GRU) ⇄ Bauru (JTC), Brasile

Questa sospensione della rotta di San Paolo (GRU) ⇄ Bauru (JTC) in Brasile è prorogata fino al 28 marzo 2023. A causa di esig...

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05/05/2022

SERVIZIO DI TRENI e AUTOBUS - Il contenuto del treno in Germania è aggiornato

Descrizione Si informa che il contenuto relativo al Servizio di Treni in Germania è stato aggiornato sul LATAM Trade del prov...

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Nessun contenuto disponible

0 Aprile 2022

29/04/2022

CONTINGENCY - JUL, Perú. Jul airport closure

This is to inform that due airport needs, all flights to/from JUL, Perú scheduled for today 29 abr 2022 are being affected by...

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29/04/2022

MODIFICHE AL BIGLIETTO - Criterio unico per il calcolo della multa per cambiamenti in tutti i mercati

Descrizione D’ora in poi, in tutte le tariffe LATAM nazionali e internazionali, le multe per le modifiche saranno pubblicate ...

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28/04/2022

ROUTES - Suspension of Routes IGU ⇄ LIM

Due to commercial needs, operation between the IGU ⇄ LIM routes is suspended until September 30, 2022. Canceled flights: For ...

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27/04/2022

CODESHARE - LATAM plates issuance of itineraries on connections with other airlines

Description: Please be advised that LATAM itineraries in connections with Jetstar Airways (JQ) can only be sold with LA* code...

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27/04/2022

CONTINGENCY - Protests in Punta Arenas (PUQ), Antofagasta (ANF), Chile. Trucker strike

This is to inform that due to local demonstrations, all flights to/from Punta Arenas (PUQ), Antofagasta (ANF), Chile schedule...

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21/04/2022

PASSENGER PROTECTION - Modification to the Airport Change Policy

Description: This is to inform a change in the policy of Change of Airport for domestic and international flights affected by...

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11/04/2022

CONTINGENCY - Lima (LIM), Perú. Congestion System Migration Lima, Peru

This is to inform that due airport needs, all flights to/from Lima (LIM), Perú scheduled for today 11 abr 2022 are being affe...

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08/04/2022

REFUNDS - Purchase Withdrawal Policy in Peru and Ecuador

Description This is to inform that purchase withdrawal policy exceptions will be permitted in the Peru and Ecuador markets. E...

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01/04/2022

New Irregularity

We would like to inform you that starting 04/06/2022, LATAM Airlines Group, will add a new irregularity (PIA) named “Fictitio...

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Nessun contenuto disponible

0 Marzo 2022

30/03/2022

30/03/22 CONTINGENCY - Protests in Jauja (JAU), Perú. Lock Access Airport Jau

This is to inform that due to local demonstrations, all flights to/from Jauja (JAU), Perú scheduled for today 30 mar 2022 unt...

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25/03/2022

SPECIAL SERVICES - Suspension of AVIH service on SCL ⇄ GYE, LIM ⇄ GYE and LIM ⇄ UIO routes.

Description: Please keep in mind due to cargo limitations and baggage demand, the service of transporting animals in the hold...

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18/03/2022

SPECIAL PASSENGERS - Animals in Hold (AVIH), new acceptance criteria

Description: New acceptance criteria for the kennel bottle dispensers for AVIH. Scope: Animals in Hold (AVIH) service Impleme...

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16/03/2022

PASSENGER PROTECTION - Suspension domestics routes in Brazil

Canceled routes: Due to commercial needs, the sale and operation of the following domestic routes in Brazil have been suspend...

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14/03/2022

CONTINGENCY - Protests in Frankfurt (FRA), Alemania. Personal Strike Security Apt FRA

This is to inform that due to local demonstrations, all flights to/from Frankfurt (FRA), Alemania scheduled for today 15 mar ...

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10/03/2022

SERVICE - The Advance Health Documentation Review Service has been created. (Ready to Fly)

Descripción Due to the constant changes in the presentation of health documentation on international flights, the Ready to fl...

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04/03/2022

INDIVIDUAL RESERVATION - Types of Passengers

Description: Please keep in mind that there are mandatory data in the creation of a reservation, and it is of utmost importan...

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Nessun contenuto disponible

0 Febbraio 2022

17/02/2022

Route Suspension for the Second Quarter 2022

Due to operational requirements, the following routes have been suspended until June 2022: CLO ⇄ LIM, CUZ ⇄ SCL, IGU ⇄ LIM, L...

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17/02/2022

GROUPS - USE CLAIM

Publication date: February 17, 2022. Description Update for the group reservation claim procedure Considerations: We remind y...

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14/02/2022

PASSENGER PROTECTION - Involuntary Changes to Revenue Tickets with OAL Itineraries

Description: New definitions for managing Involuntary Changes to revenue tickets Scope: LATAM revenue tickets containing itin...

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08/02/2022

PASSENGER PROTECTION - Extension of flight cancellations to Sydney (SYD) and Auckland (AKL)

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03/02/2022

PASSENGER PROTECTION - Reservation management

Description: We remind all travel agents that in case of flight changes or cancellations, in which a passenger's travel sched...

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03/02/2022

CHECK IN - SSR DOCS - Document Secure Flight Considerations for flights to the U.S.

Description: Due to the high volume of inconsistencies in the information entered in the SR DOCS field of the PNR, we reinfor...

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Nessun contenuto disponible

0 Gennaio 2022

11/01/2022

EXCEPTIONS - Due to operational needs on the international routes GRU-BCN/JFK/LIS/MEX

Due to commercial requirements, LATAM will provide commercial exceptions to customers traveling on flights operated by LATAM,...

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Nessun contenuto disponible

0 Dicembre 2021

23/12/2021

SALES - Ticket Validity

Description: In case of ticket issuance/reissue, we must consider the application of different scenarios regarding the validi...

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20/12/2021

CONTINGENCY - The availability of the routings GRUMADGRU and GRUJFKGRU has been re-established.

We inform you that the flights that were incorrectly deleted on 7th December are again available on your GDS. GRUMADGRU del 0...

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16/12/2021

COMMERCIAL EXCEPTIONS - Non-consecutive coupon use for ticketed groups

Description: Exclusively on occasion of the Cali 2021 Junior Pan American Games, we are authorizing non-consecutive coupon us...

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14/12/2021

14/12/21 CONTINGENCY - Cúcuta (CUC), Colombia. Contingency in CUC

This is to inform that due airport needs, all flights to/from Cúcuta (CUC), Colombia scheduled for today 14 dic 2021 are bein...

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10/12/2021

CONTENGENCY - ERROR CANCELLATION FOR ROUTES GRUMADGRU and GRUJFKGRU

Please be advised that due to an error in publication on Tuesday, December 7, direct flights for these routes were canceled: ...

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07/12/2021

CHECK IN - Passengers in Chile’s MINSAL COVID-19 database

Description This is to inform that domestic check-in is linked to the Ministry of Health’s (MINSAL) database and therefore bl...

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06/12/2021

06/12/21 CONTINGENCY - Travel restriction due to unforeseen requirements

Due to the change in the entry policy established for passengers traveling to the United Kingdom, it has been defined to prov...

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03/12/2021

EXCEPTIONS - Improvements to the flexibilities applied to unused tickets

Description In an effort to simplify the identification and management of unused tickets approaching expiration of customers ...

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02/12/2021

SPECIAL PASSENGERS - Medical certificate, time limit for issuing a Medical Certificate

Description: The validity of medical certificates has been standardized to a maximum of 10 days prior to flight departure in ...

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Nessun contenuto disponible

0 Novembre 2021

08/11/2021

EXCEPTIONS - Flexibility Extension for Tickets with Unused Segments

Update: a site has been created to verify ticket affectation and the change options available Description In an effort to pro...

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Nessun contenuto disponible

0 Ottobre 2021

04/10/2021

EXCEPTIONS - Extension of Temporary Suspension of the GRU ⇄ MCO route

Due to commercial requirement, temporary suspension of Guarulhos (GRU) Orlando (MCO) flights are suspended until November 30,...

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Nessun contenuto disponible

0 Settembre 2021

Nessun contenuto disponible

0 Agosto 2021

26/08/2021

08/26/21 EXCEPTIONS - Extension of exceptions for passengers traveling to/from Argentina during September 2021

Scope: Tickets with flights to/from Argentina until September 30, 2021 Description: Due to commercial needs, flexibilities fo...

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Nessun contenuto disponible