18/07/2022
18/07/22 CONTINGENCY - Manifestations in Jauja (JAU), Peru
LATAM COMMERCIAL EXCEPTIONS Due to: Demonstrations at Jauja (JAU), Peru , that hinder access to the Airport Customers traveli...
14/07/2022
REFUND - Reverse Route Exceptions
Descrizione LATAM consente la restituzione di un biglietto per i passeggeri che hanno acquistato il biglietto con il percorso...
Nessun contenuto disponible
30/06/2022
Uso delle maschere nei voli LATAM
Descrizione: A seguito di tutte le raccomandazioni di organizzazioni internazionali come l’International Air Transport Associ...
30/06/2022
RIPROTEZIONE PASSEGGERI - Aggiornamento del processo di riprotezione per Gruppi e Serie (Cambiamento Orario (WK/SC))
Descrizione: Indichiamo la procedura per richiedere la Riprotezione dei Gruppi/Serie: Se non è ancora stato fatto il CLAIM: (...
28/06/2022
ECCEZIONI - Estensione flessibilità biglietti scaduti con tratte non utilizzate (nessun viaggio iniziato)
Descrizione Al fine di offrire maggiore flessibilità ai passeggeri con biglietto scaduto che non hanno deciso di riprogrammar...
15/06/2022
REFUNDS - Points to consider about Refunds
This is to inform our Travel Agents of the following additions to our refund policy that will come into effect immediately. 1...
15/06/2022
PARANAIR - Nuova rotta in accordo codeshare con Paranair
Descrizione: L'accordo di codeshare con Paranair (ZP) aggiunge la rotta tra Asunción e Santa Cruz de la Sierra ⇄ sui seguenti...
09/06/2022
SPECIAL SERVICES - Update temporary Restriction of Dogs Entering the U.S. from Countries Considered at High Risk for Rabies
Effective June 10, 2022, the temporary restriction on entry of dogs into the United States from high-risk countries for canin...
09/06/2022
PASSENGER PROTECTION - Operation to/from Easter Island (IPC) is reestablished
Description: The reestablishment of operations to/from Rapa Nui has been confirmed by the local authorities as of August 04 t...
03/06/2022
Protezione dei passeggeri - Cancellazione delle operazioni da/per Jaén (JAE), Perú fino al 3 settembre 2022
Descrizione: Informiamo che a causa della chiusura dell'aeroporto di Jaén (JAE) in Perú, decisa dalle autorità locali, tutte ...
Nessun contenuto disponible
26/05/2022
Bagaglio - Cambio della denominazione di Oggetto Personale
Descrizione: Al fine di fornire informazioni più chiare sul bagaglio a mano incluso in ogni tariffa, si informa che la denomi...
05/05/2022
PROTEZIONE DEI PASSEGGERI - Sospensione temporanea della rotta San Paolo (GRU) ⇄ Bauru (JTC), Brasile
Questa sospensione della rotta di San Paolo (GRU) ⇄ Bauru (JTC) in Brasile è prorogata fino al 28 marzo 2023. A causa di esig...
05/05/2022
SERVIZIO DI TRENI e AUTOBUS - Il contenuto del treno in Germania è aggiornato
Descrizione Si informa che il contenuto relativo al Servizio di Treni in Germania è stato aggiornato sul LATAM Trade del prov...
Nessun contenuto disponible
29/04/2022
CONTINGENCY - JUL, Perú. Jul airport closure
This is to inform that due airport needs, all flights to/from JUL, Perú scheduled for today 29 abr 2022 are being affected by...
29/04/2022
MODIFICHE AL BIGLIETTO - Criterio unico per il calcolo della multa per cambiamenti in tutti i mercati
Descrizione D’ora in poi, in tutte le tariffe LATAM nazionali e internazionali, le multe per le modifiche saranno pubblicate ...
28/04/2022
ROUTES - Suspension of Routes IGU ⇄ LIM
Due to commercial needs, operation between the IGU ⇄ LIM routes is suspended until September 30, 2022. Canceled flights: For ...
27/04/2022
CODESHARE - LATAM plates issuance of itineraries on connections with other airlines
Description: Please be advised that LATAM itineraries in connections with Jetstar Airways (JQ) can only be sold with LA* code...
27/04/2022
CONTINGENCY - Protests in Punta Arenas (PUQ), Antofagasta (ANF), Chile. Trucker strike
This is to inform that due to local demonstrations, all flights to/from Punta Arenas (PUQ), Antofagasta (ANF), Chile schedule...
21/04/2022
PASSENGER PROTECTION - Modification to the Airport Change Policy
Description: This is to inform a change in the policy of Change of Airport for domestic and international flights affected by...
11/04/2022
CONTINGENCY - Lima (LIM), Perú. Congestion System Migration Lima, Peru
This is to inform that due airport needs, all flights to/from Lima (LIM), Perú scheduled for today 11 abr 2022 are being affe...
08/04/2022
REFUNDS - Purchase Withdrawal Policy in Peru and Ecuador
Description This is to inform that purchase withdrawal policy exceptions will be permitted in the Peru and Ecuador markets. E...
01/04/2022
New Irregularity
We would like to inform you that starting 04/06/2022, LATAM Airlines Group, will add a new irregularity (PIA) named “Fictitio...
Nessun contenuto disponible
30/03/2022
30/03/22 CONTINGENCY - Protests in Jauja (JAU), Perú. Lock Access Airport Jau
This is to inform that due to local demonstrations, all flights to/from Jauja (JAU), Perú scheduled for today 30 mar 2022 unt...
25/03/2022
SPECIAL SERVICES - Suspension of AVIH service on SCL ⇄ GYE, LIM ⇄ GYE and LIM ⇄ UIO routes.
Description: Please keep in mind due to cargo limitations and baggage demand, the service of transporting animals in the hold...
18/03/2022
SPECIAL PASSENGERS - Animals in Hold (AVIH), new acceptance criteria
Description: New acceptance criteria for the kennel bottle dispensers for AVIH. Scope: Animals in Hold (AVIH) service Impleme...
16/03/2022
PASSENGER PROTECTION - Suspension domestics routes in Brazil
Canceled routes: Due to commercial needs, the sale and operation of the following domestic routes in Brazil have been suspend...
14/03/2022
CONTINGENCY - Protests in Frankfurt (FRA), Alemania. Personal Strike Security Apt FRA
This is to inform that due to local demonstrations, all flights to/from Frankfurt (FRA), Alemania scheduled for today 15 mar ...
10/03/2022
SERVICE - The Advance Health Documentation Review Service has been created. (Ready to Fly)
Descripción Due to the constant changes in the presentation of health documentation on international flights, the Ready to fl...
04/03/2022
INDIVIDUAL RESERVATION - Types of Passengers
Description: Please keep in mind that there are mandatory data in the creation of a reservation, and it is of utmost importan...
Nessun contenuto disponible
17/02/2022
Route Suspension for the Second Quarter 2022
Due to operational requirements, the following routes have been suspended until June 2022: CLO ⇄ LIM, CUZ ⇄ SCL, IGU ⇄ LIM, L...
17/02/2022
GROUPS - USE CLAIM
Publication date: February 17, 2022. Description Update for the group reservation claim procedure Considerations: We remind y...
14/02/2022
PASSENGER PROTECTION - Involuntary Changes to Revenue Tickets with OAL Itineraries
Description: New definitions for managing Involuntary Changes to revenue tickets Scope: LATAM revenue tickets containing itin...
08/02/2022
PASSENGER PROTECTION - Extension of flight cancellations to Sydney (SYD) and Auckland (AKL)
03/02/2022
PASSENGER PROTECTION - Reservation management
Description: We remind all travel agents that in case of flight changes or cancellations, in which a passenger's travel sched...
03/02/2022
CHECK IN - SSR DOCS - Document Secure Flight Considerations for flights to the U.S.
Description: Due to the high volume of inconsistencies in the information entered in the SR DOCS field of the PNR, we reinfor...
Nessun contenuto disponible
11/01/2022
EXCEPTIONS - Due to operational needs on the international routes GRU-BCN/JFK/LIS/MEX
Due to commercial requirements, LATAM will provide commercial exceptions to customers traveling on flights operated by LATAM,...
Nessun contenuto disponible
23/12/2021
SALES - Ticket Validity
Description: In case of ticket issuance/reissue, we must consider the application of different scenarios regarding the validi...
20/12/2021
CONTINGENCY - The availability of the routings GRUMADGRU and GRUJFKGRU has been re-established.
We inform you that the flights that were incorrectly deleted on 7th December are again available on your GDS. GRUMADGRU del 0...
16/12/2021
COMMERCIAL EXCEPTIONS - Non-consecutive coupon use for ticketed groups
Description: Exclusively on occasion of the Cali 2021 Junior Pan American Games, we are authorizing non-consecutive coupon us...
14/12/2021
14/12/21 CONTINGENCY - Cúcuta (CUC), Colombia. Contingency in CUC
This is to inform that due airport needs, all flights to/from Cúcuta (CUC), Colombia scheduled for today 14 dic 2021 are bein...
10/12/2021
CONTENGENCY - ERROR CANCELLATION FOR ROUTES GRUMADGRU and GRUJFKGRU
Please be advised that due to an error in publication on Tuesday, December 7, direct flights for these routes were canceled: ...
07/12/2021
CHECK IN - Passengers in Chile’s MINSAL COVID-19 database
Description This is to inform that domestic check-in is linked to the Ministry of Health’s (MINSAL) database and therefore bl...
06/12/2021
06/12/21 CONTINGENCY - Travel restriction due to unforeseen requirements
Due to the change in the entry policy established for passengers traveling to the United Kingdom, it has been defined to prov...
03/12/2021
EXCEPTIONS - Improvements to the flexibilities applied to unused tickets
Description In an effort to simplify the identification and management of unused tickets approaching expiration of customers ...
02/12/2021
SPECIAL PASSENGERS - Medical certificate, time limit for issuing a Medical Certificate
Description: The validity of medical certificates has been standardized to a maximum of 10 days prior to flight departure in ...
Nessun contenuto disponible
08/11/2021
EXCEPTIONS - Flexibility Extension for Tickets with Unused Segments
Update: a site has been created to verify ticket affectation and the change options available Description In an effort to pro...
Nessun contenuto disponible
04/10/2021
EXCEPTIONS - Extension of Temporary Suspension of the GRU ⇄ MCO route
Due to commercial requirement, temporary suspension of Guarulhos (GRU) Orlando (MCO) flights are suspended until November 30,...
Nessun contenuto disponible
Nessun contenuto disponible
26/08/2021
08/26/21 EXCEPTIONS - Extension of exceptions for passengers traveling to/from Argentina during September 2021
Scope: Tickets with flights to/from Argentina until September 30, 2021 Description: Due to commercial needs, flexibilities fo...
Nessun contenuto disponible