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LATAM TRADE

Comunicazioni Importanti
0 Aprile 2021

08/04/2021

PASSENGER PROTECTION - Protection option for the routes San Cristóbal Galápagos (SCY) and Baltra Galápagos Islands (GPS) in E...

Description: Due to the permanent or temporary suspension of certain routes, protection for change to a nearby airport now in...

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08/04/2021

PASSENGER PROTECTION - New Change to a Nearby Airport options in Brazil involving the airport of Chapecó (XAP)

Description: Due to the permanent or temporary suspension of certain routes, protection for change to a nearby airport now in...

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08/04/2021

FARES - Discount for Minors now authorized in individual reservations

Description: The discount for Minors (CHD/INF) is now authorized if allowed by the applicable fare regulation for fares espec...

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07/04/2021

SALES - Reduced operation between Lima (LIM)- Buenos Aires (EZE) during the month of April

Due to government restrictions in Argentina, the operation between Lima (LIM), Peru, and Buenos Aires (EZE), Argentina, has b...

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01/04/2021

PASSENGER PROTECTION - Added flexibility for passengers traveling to/from Chile

Description: New travel exceptions to passengers with unaffected flights traveling to/from Chile due to new statements report...

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01/04/2021

PASSENGER PROTECTION - Flight protection to Orlando (MCO) via Miami (MIA

Description: The protection option on LATAM flights via Miami (MIA) for flights to Orlando Airport (MCO) is extended until Ju...

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0 Marzo 2021

31/03/2021

SPECIAL SERVICES - UMNR service on flights to/from Chile is suspended

Description: Due to the implementation of restrictive health measures in Chile, as of March 31, 2021, the Unaccompanied Minor...

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25/03/2021

PASSENGER PROTECTION - Change of Airport in Argentina is extended

Description: "Change of Airport" policy is extended until june 30, 2021, for cancelled internationals flights to/from Salta (...

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25/03/2021

EXCEPTIONS TO COMMERCIAL POLICIES - Exceptions due to name or FOID correction

Description: In an effort to manage name/surname corrections more effectively, we provide an updated table with new examples ...

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25/03/2021

New conditions for face mask wearing in Brazil

Description:: Due to the requirements of the National Health Surveillance Agency (ANVISA), the procedures related to face mas...

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24/03/2021

COMMERCIAL EXCEPTIONS - Passengers traveling on Peru domestic routes

Applicable to: Contact Center and Tickets Offices Peru Description: Due to the internal restrictions established in Peru, the...

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16/03/2021

PASSENGER PROTECTION - Changes in the operation due to sanitary restrictions

The GRU - LIS - GRU temporary suspension, has been extended until April 15, 2021, except for flights on dates March 21, 23 an...

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11/03/2021

ANCILLARIES - New Ancillary: 15 KG Checked Baggage in the domestic market Colombia

Description: Please be informed from 03/11/21 the new ancillary - 15 k checked bag - will be available in domestic flights wi...

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11/03/2021

PASSENGER PROTECTION - Added flexibility for passengers traveling to Chile

Description: Please be advised that according to statements made by health authorities in Chile, as of March 11th 2021 passen...

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08/03/2021

03/08/21 PASSENGER PROTECTION - Cancellation of the routes: GRU ⇄ BOS and GRU ⇆ CDG.

Description Due to commercial requirements, the following routes will have their flights cancelled, so protection agreements ...

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0 Febbraio 2021

22/02/2021

REFUND - Update of the refund process in Colombia

Description We inform that from February 22, 2021, for the Colombian market, the payment of refunds will be made through the ...

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16/02/2021

PASSENGER PROTECTION - Temporary suspension of certain Long Haul (LH) routes

Description Due to commercial constraints, LATAM will cancel flights on the following routes. Protection agreements have been...

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16/02/2021

ROUTE - Suspension of operation between Lima (LIM) and Orlando (MCO)

Since February 16, 2021, the operation between Lima, Peru and Orlando, United States, has been suspended for flights between ...

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05/02/2021

Change of face covering standards on LATAM flights

Description: In line with the recommendations issued by international organizations like the International Air Transportation...

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05/02/2021

PASSENGER PROTECTION - Generalities Passenger Protection

Description: Protection to Iberia (IB) operated flights is suspended until further notice for routes connecting international...

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0 Gennaio 2021

28/01/2021

EXCEPTIONS - Deadline for requesting the 24 Hour Flexibility exception

Description: This is to inform that the 24 Hour Flexibility may only be requested before the scheduled departure time of the ...

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28/01/2021

REFUND – Refunds from Travel Agencies reporting to BSP

Description This is a reminder that LATAM has reactivated the option for refund via auto-discount through distribution system...

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21/01/2021

Refunds - Update to the refund process in Brazil

Description: Due to the new government measures adopted in Brazil, a number of changes have been introduced to the refund of ...

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21/01/2021

NAME CORRECTION - Modifications to requests for correction due to omission of name or surname

Description Corrections due to omission of name maintaining surname and vice versa, can be made without waiver. Consider that...

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14/01/2021

ANIMALS IN HOLD - Suspension of AVIH transportation on flights between Peru and Ecuador

Description: Due to carga limitations and baggage demand on flights on the route between Peru and Ecuador, the acceptance of ...

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13/01/2021

FARES - LATAM extends fare flexibility

Description: a) For customers who purchase their tickets until June 30, 2021, the option of multiple changes free of penalty,...

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07/01/2021

PASSENGER PROTECTION - Alternative protection for passengers flying with Interjet (4O)

Description: Due to the recurring cancellations of Interjet (4O) flights, LATAM decides to offer alternatives to passengers w...

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07/01/2021

SPECIAL PASSENGERS - New definitions for Service and Emotional Support Animals on routes to/from/via the United States

Description: This is to inform that, in compliance with the regulations issued by the United States Department of Transportat...

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07/01/2021

SPECIAL SERVICES - Pets now allowed in the cabin of B787 and B767 aircraft

Description: The Pet in Cabin (PETC) service is now available onboard our B878 (all configurations) and B767 aircraft. With t...

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04/01/2021

TICKET CHANGES - International Tickets on Stock 469 (4M)

Publish date: December 31, 2020 Description Due to the suspension of Code 4M and the discontinuation of ticket stock 469 in a...

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0 Dicembre 2020

22/12/2020

CODESHARE - Passenger endorsement between LATAM and AZUL

Description: This is a reminder that the bilateral agreement signed in Brazil between LATAM and AZUL (AD) allows sales and pr...

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03/12/2020

GROUPS - New Time Limits (TL) for Groups

Publish Date: December 03, 2020 Description: This is to inform of new time limits for groups Scope: Group ticketing Implement...

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0 Novembre 2020

26/11/2020

AIRPORT - Change of Terminal at Mexico City Airport (MEX)

Description: LATAM will move its operation at International Airport Benito Juárez in Mexico City (MEX) from Terminal 1 to Ter...

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19/11/2020

SPECIAL PASSENGERS - Medical Specialty in cases of pregnant passengers

Publish Date: November 19, 2020 Description: Medical certificate considerations for pregnant passengers are updated. See cons...

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17/11/2020

ANIMALS IN HOLD - Suspension of AVIH transportation on flights between Santiago and Guayaquil

Description: Debido a limitaciones de carga y demanda de equipaje en los vuelos LA1446 y LA1447 de la ruta entre Santiago (SC...

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16/11/2020

16/11/20 CONTINGENCY - Operational disruption due to hurricane Iota in San Andrés (ADZ), Colombia

16/11/20 CONTINGENCY - Operational disruption due to hurricane Iota in San Andrés (ADZ), ColombiaThis is to inform that due t...

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04/11/2020

CODESHARE - New bilateral codeshare agreement between LATAM and Aeroméxico

This is to inform that LATAM Airlines (LA) and Aeroméxico (AM) have initiated a bilateral “free sale” codeshare agreement for...

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0 Ottobre 2020

22/10/2020

SPECIAL SERVICES - New maximum weight permitted for PETC in Colombia

Description: In an effort to match local market conditions (Colombia), LATAM is adjusting the maximum weight permitted for pe...

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22/10/2020

SPECIAL PASSENGERS - Acceptance of medical certificates / MEDIF issued online

Description: To facilitate the process of medical certification and MEDIF in the current context of COVID, it will be accepte...

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Nessun contenuto disponible

0 Settembre 2020

30/09/2020

FARES - LATAM adds fare flexibility

Description: LATAM adds flexibility to its fares in order to allow customers who purchase their tickets until December 31, 20...

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11/09/2020

REMEMBER - Ticket validity extension due to covid-19

Description: This is to remind you that all changes requested by a customer must be processed within the ticket validity peri...

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0 Agosto 2020

27/08/2020

EXCEPTIONS - Commercial flexibility for passengers with non-affected flights

Publication date: August 27, 2020 Description: Commercial flexibility for passengers with NON cancelled/rescheduled flights i...

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27/08/2020

CONTINGENCY - Travel Solutions for passengers with affected flights

Publication date: August 27, 2020

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Nessun contenuto disponible

0 Luglio 2020

22/07/2020

FARES - Basic fare added to South American and Caribbean routes

As part of our commitment to offer increased options, personalized service and flexibility to all our customers, LATAM has ex...

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21/07/2020

Commercial Exceptions due to travel restrictions in response to Coronavirus outbreak

All tickets reissued after 20:00 LT CL of 21JUL20 must abide by the following conditions: LATAM COMMERCIAL EXCEPTIONS Due to:...

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14/07/2020

Changes of domestic and international operation in Argentina

Update to exceptions for passengers holding international tickets to/from Argentina. Description Due to the impact of the COV...

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09/07/2020

Important update from LATAM Airlines Brazil

LATAM formalizes second tranche of DIP financing and announces LATAM Airlines Brazil’s Chapter 11 incorporation The committed...

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02/07/2020

UPDATE - Exceptions for Group requests due to Coronavirus situation

Description: Exceptions for Groups, due to Coronavirus Scope: Group Reservations Implementation Date: Immediate Consideration...

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0 Giugno 2020

25/06/2020

AIRPORT - Exceptions to the mandatory use of protective masks on board LATAM flights

Description: This is to inform that those passengers allowed to travel without a protective face mask, as informed on May 7 i...

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18/06/2020

Annuncio importante sull'operazione in Argentina

Gentile Partner, Per prima cosa, ci auguriamo che sia tu che i tuoi clienti stiate bene. Durante gli ultimi mesi ti abbiamo a...

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17/06/2020

Important announcement regarding operations in Argentina

Dear Travel Partner, First of all, we hope that you and your family are well. During the last months, we have informed you ab...

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Nessun contenuto disponible

0 Maggio 2020

Nessun contenuto disponible