Description:

In line with the recommendations issued by international organizations like the International Air Transportation Association (IATA), the World Health Organization (WHO), and national governments, among others, LATAM prohibits the use of valve masks (any model), mouth guards, scarves and cloth bandanas on all its flights due to their low efficiency.

In case of customer questions, please reply that this measure seeks to “protect the health and safety of both passengers and LATAM employees”.

More details at LATAM.com > coronavirus/precautions-on-board.

Scope:

Customers traveling on LATAM – Regular, Charter and Repatriation flights

Implementation Date:

March 1, 2021

Considerations:

Wearing a face covering is mandatory on all LATAM flights. The measure, implemented on May 11, 2020, is still in force under the following conditions:

• The use of valve masks (any model), mouth guards, scarves and fabric bandanas is prohibited.

The prohibited models are:

                              -  Masks with respirators or valves;

                              -  Mouth Guards;

                              -  Tissues, scarves and cloth bandanas (no mask function)

The only types accepted are:

                              -  Surgical Masks;

                              -  FFP2 (KN95) no valves;

                              -  FFP3 (N95) no valves;

                              -  Cloth masks (No valves).

• All passengers are responsible for having their own masks at the time of travel, as these are not provided by LATAM. It is the passenger's responsibility to check the durability of his or her mask so that, when necessary, a replacement can be made during the flight.
• Customers checking in with a non-standard face mask will be denied boarding, unless they can replace it with one of the authorized alternatives.
• Advise customers to check all sanitary and documentation requirements established by the countries of destination or connection through official sources, including the type of approved masks. For reference information, they may be directed to latam.com > section Requirements and recommendations for your next trip.
• Some additional restrictions may apply depending on the country of origin/destination, like Germany, Peru, Spain, and the United States.

Exception:

N/A

Section:

LATAM.com > experience > coronavirus/precautions-on-board.