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LATAM TRADE

Comunicazioni Importanti

25/03/2021

EXCEPTIONS TO COMMERCIAL POLICIES - Exceptions due to name or FOID correction

Description:

In an effort to manage name/surname corrections more effectively, we provide an updated table with new examples of name correction cases.

 

See considerations.

 

Scope:

Exceptions to Commercial Policies

 

Implementation date:

Immediate

 
 

Considerations:

A new item has been added: Name or surname duplication keeping the rest of the name unchanged:

 

Examples of correction

Reissue needed?

If reissuing, is a waiver required?

DOM TKT

INTL TKT

6. Name and surname duplication, keeping the name (includes both):

 

FARIA FARIA/HIGOR to FARIA/HIGOR

 

FARIA/HIGOR HIGOR to FARIA/HIGOR

 

 

NO¹

 

 

YES

 

 

NO

 

  • Correction permitted in both cases.
  • For domestic flights, no reissue required (except Colombia).
  • For international flights, reissue is mandatory.
  • Waiver is not required.

¹ 100% DOM CO tickets must be reissued.

 

Exceptions:

N/A

 

Section:

Sales | FOID or Name Correction