Feedback Feedback

LATAM TRADE

Comunicazioni Importanti

03/12/2020

GROUPS - New Time Limits (TL) for Groups

Publish Date: December 03, 2020

 

Description:

This is to inform of new time limits for groups

Scope:

Group ticketing

Implementation date:

December 14, except Asia, where it will apply as from January 01.

Considerations

Time limits will now be grouped into international and domestic routes. In group reservations where the itinerary includes more than one business, the following TL conditions will apply:

  • International if there is at least one international segment
  • Domestic in case of 100% DOM flights

 

Prepaid amounts remain unchanged.

 

There will be 2 types of Time Limit:

1. Time Limit for acceptance of Sale and Fare conditions: This is the number of days for accepting the sale conditions (time limit, itinerary and fare) once the reservation has been booked. If conditions are not accepted, the reservation will be canceled automatically.

2. Time Limit for payment: This is the day when the reservation will be canceled if no payment or ticket has been issued.

The following time limits (TL) will apply to all group reservations (ad-hoc) created in Argentina, Bolivia, Chile, Colombia, Ecuador, Peru, Paraguay, Uruguay, United States, Mexico and Oceania:


Internacional

Pre-pago

Pago Total

Emisión

Mayor que 90

14 AB

30 BD

3BD

Entre 60 y 89

7 AB

30 BD

3BD

Entre 31 y 59

5 AB

30 BD

3BD

Menor que 30

-

1 AB

3BD

 

Doméstico

Pre-pago

Pago Total

Emisión

Mayor que 90

14 AB

30 BD

2BD

Entre 60 y 89

7 AB

30 BD

2BD

Entre 31 y 59

5 AB

21 BD

2BD

Menor que 30

-

2 AB

2BD

*AB: After Booking

*BD: Before Departure

 

Managing Time Limits:

 

Once the customer accepts the fare and commercial conditions, they must contact the Group Desk / Group Sales Support so they can enter a note in the reservation which guarantees their blocked seats until the payment of the deposit. DCP agencies must enter the acceptance note: ACCEPTED GRP CONDITIONS.  

 

TLs Acepto Política

TLs

>=90D

5D* AB**

>=45D

2 D AB

>=14D

1D AB

< 14D

12H AB

*Days

*After Bookings

  • The first 5-day deadline for accepting the quote is considered within the Prepayment time limit.
  • Please consider that TL days are calendar days. All cancelation times are local. 
  • Indirect Sale Reservations (GDS): Once the prepayment or full payment EMD has been issued, enter the corresponding notes in the reservation: 

Prepayment Note

SSR OTHS LA PREPAYMENT 20 PSGRS EMD 045 XXXXXXXXXXX DATE 300 USD

Full Payment Note

SSR OTHS LA TTL GRP PAYMENT 20 PSGRS EMD 045 XXXXXXXXXXX DATE

Exception:

N/A

Section:

Groups