Policy
Cronologia
- 0 Novembre 2024
- Nessun contenuto disponible
- 0 Ottobre 2024
24/10/2024
ANCILLARY PRODUCT - Management of DOT Regulations for Seats and Bags on flights to/from the United States24/10/2024
PASSENGER PROTECTION - Management of DOT Regulations for passengers on affected flights traveling to/from the United States09/10/2024
SPECIAL PASSENGERS - New requirements for pregnant passengers and acceptance of ESAN on flights to and from Argentina04/10/2024
SALES - Incorporation of Brand Basic for regional flights leaving Brazil03/10/2024
BAGGAGE - Changes in the weight allowed in carry-on baggage and attribute name in Brazil (Portuguese)
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- 0 Settembre 2024
- 0 Agosto 2024
- Nessun contenuto disponible
- 0 Luglio 2024
30/07/2024
ANIMALS - New entry requirements for animals en Routes to the United States18/07/2024
REFUND - Right of withdrawal in Ecuador for domestics and international tickets11/07/2024
SPECIAL PASSENGERS - Acceptance of New Portable Oxygen Concentrator POC11/07/2024
TICKET MODIFICATIONS - Non-consecutive use of coupons in Argentina
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- 0 Giugno 2024
27/06/2024
Change in rules on the Distribution Cost Recovery Surcharge (TRCD)27/06/2024
TICKET MODIFICATIONS - Non-consecutive use of coupons13/06/2024
INTERLINE AGREEMENTS AND CODESHARE - Restrictions for reservations with Voepass flights (2Z)06/06/2024
BAGGAGE - New requirements for transporting retained firearms in Chile06/06/2024
SPECIAL SERVICES - Change of the seat marking process at no cost
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- 0 Maggio 2024
30/05/2024
TICKET MODIFICATIONS - Request for changes or refunds for medical reasons in Chile directly in LATAM30/05/2024
SPECIAL PASSENGERS - The Maximum Assistance Service (MAAS) is no longer available outside of Brazil23/05/2024
SERVICE ANIMALS - Changes to the Emotional Support Animal Acceptance Policy (ESAN)
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- 0 Aprile 2024
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- 0 Marzo 2024
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- 0 Febbraio 2024
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- 0 Gennaio 2024
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- 0 Dicembre 2023
- Nessun contenuto disponible
- 0 Novembre 2023
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11/07/2024
SPECIAL PASSENGERS - Acceptance of New Portable Oxygen Concentrator POC
Description: |
A new Portable Oxygen Concentrator model has been accepted. |
Scope: |
Customers using portable oxygen concentrators POC |
Date of Implementation: |
July 25, 2024 |
Considerations: |
In line with the current Brazilian regulation, the Lumiar Health Mini Mercury POC model has been authorized for use across the entire LATAM operation.
Acceptance of this device must adhere to all requirements currently inforce for this type of service. |
Exception: |
N/A |
Section: |