Cronologia
- 0 Novembre 2024
- Nessun contenuto disponible
- 0 Ottobre 2024
24/10/2024
ANCILLARY PRODUCT - Management of DOT Regulations for Seats and Bags on flights to/from the United States24/10/2024
PASSENGER PROTECTION - Management of DOT Regulations for passengers on affected flights traveling to/from the United States09/10/2024
SPECIAL PASSENGERS - New requirements for pregnant passengers and acceptance of ESAN on flights to and from Argentina04/10/2024
SALES - Incorporation of Brand Basic for regional flights leaving Brazil03/10/2024
BAGGAGE - Changes in the weight allowed in carry-on baggage and attribute name in Brazil (Portuguese)
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- 0 Settembre 2024
- 0 Agosto 2024
- Nessun contenuto disponible
- 0 Luglio 2024
30/07/2024
ANIMALS - New entry requirements for animals en Routes to the United States18/07/2024
REFUND - Right of withdrawal in Ecuador for domestics and international tickets11/07/2024
SPECIAL PASSENGERS - Acceptance of New Portable Oxygen Concentrator POC11/07/2024
TICKET MODIFICATIONS - Non-consecutive use of coupons in Argentina
- Nessun contenuto disponible
- 0 Giugno 2024
27/06/2024
Change in rules on the Distribution Cost Recovery Surcharge (TRCD)27/06/2024
TICKET MODIFICATIONS - Non-consecutive use of coupons13/06/2024
INTERLINE AGREEMENTS AND CODESHARE - Restrictions for reservations with Voepass flights (2Z)06/06/2024
BAGGAGE - New requirements for transporting retained firearms in Chile06/06/2024
SPECIAL SERVICES - Change of the seat marking process at no cost
- Nessun contenuto disponible
- 0 Maggio 2024
30/05/2024
TICKET MODIFICATIONS - Request for changes or refunds for medical reasons in Chile directly in LATAM30/05/2024
SPECIAL PASSENGERS - The Maximum Assistance Service (MAAS) is no longer available outside of Brazil23/05/2024
SERVICE ANIMALS - Changes to the Emotional Support Animal Acceptance Policy (ESAN)
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- 0 Aprile 2024
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- 0 Marzo 2024
- Nessun contenuto disponible
- 0 Febbraio 2024
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- 0 Gennaio 2024
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- 0 Dicembre 2023
- Nessun contenuto disponible
- 0 Novembre 2023
- Nessun contenuto disponible
30/05/2024
SPECIAL PASSENGERS - The Maximum Assistance Service (MAAS) is no longer available outside of Brazil
Description: |
Starting from June 3rd, 2024, the MAAS (Meet And Assist) service will be exclusively available in airports in Brazil, in accordance with the current regulations of the country. In airports outside of Brazil, this service will not be available. |
Scope: |
Meet and Assist Service (MAAS) |
Date of Implementation: |
June 3rd, 2024 |
Considerations: |
This service (SSR MAAS) should not be requested for itineraries outside of Brazil. In addition, the previous name Maximum Assistance will cease to be used and the service will be referred to exclusively as Meet and Assist. |
Exception: |
N/A |
Section: |