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LATAM TRADE

Comunicazioni Importanti

22/07/2021

PASSENGER PROTECTION - Extension of flight cancellations on the BOG ⇄ GYE route

Due to commercial requirements, the cancellations of flights involving the airports of Bogotá (BOG) and Guayaquil (GYE) are extended until October 31, 2021.

Canceled flights:

Between June 15 and October 31, 2021:

 

  • LA 4360 BOG - GYE GYE (Bogota - Guayaquil)

 

  • LA 4361 GYE - BOG (Guayaquil - Bogota)

Proposed protection:

Protecting flights for BOG GYE will be those offered by Avianca (AV)

Reservation management:

In an effort to offer the best travel solution, a protection agreement has been established with Avianca (AV) for the same origin-destination.

 

Protection will be subject to availability in the same cabin as the original flight, in the lowest available class.

 

Tickets will be reissued as involuntary and will retain the original fare basis and fare construction.

 

When protecting, insert the following OSI:

 

  • OSI AV INVOL REROUTE DUE TO LA CHANGE FLT

Enter in Ticket Endorsements on reissue: 

SKCHG LA CNLD

Exception:

N/A

Important:

If the classes to be protected are not available on Avianca (AV), or if the customer is not satisfied with the new itinerary alternative, they may apply for the current protection options offered under Travel Solutions for Passengers with Affected Flights.