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LATAM TRADE

Comunicazioni Importanti

13/01/2021

FARES - LATAM extends fare flexibility

 

Description:

a) For customers who purchase their tickets until June 30, 2021, the option of multiple changes free of penalty, provided all other fare regulation requirements are met is extended.

 

b) From July 1, 2021, all fares purchased will have the benefit of the 1st change without penalty, subject to fare differences. Future changes are subject to the regulation of the new rate acquired.

 

This does not affect the exceptions granted to customers affected by

the COVID-19 scenario

Scope:

Tickets issued between October 01 and June 30, 2021.

Implementation date:

Immediate

Considerations:

a) Tickets issued between October 1, 2020, and June 30, 2021, and reissued during this period; please consider:


- Fares allow changes before commencing the trip or once the passenger is at destination.


- Changes without penalty apply provided the ticket is reissued before the original departure date. Changes made after the original departure date are subject to penalties due to No Show.

- Applies to all brands in the public and private fare structure, on both domestic and international routes

- All reissues are subject to the current reissue policy. All applicable fare differences will be charged.

- All fare conditions are available for consultation in your GDS under the ticket fare regulations.

- IMPORTANT: exchange changes made after June 30, 2021 are subject to the conditions indicated in item “b”.

 

b) Fares purchased from July 1, 2021:

 

- Fares allow changes before commencing the trip or once the passenger is at destination.

- Change without penalty apply provided the ticket is reissued before the original departure date. Changes made after the original departure date are subject to penalties due to No Show item description.

- Applies to all brands in the public and private fare structure, on both domestic and international routes.

- All reissues are subject to the current reissue policy. All applicable fare differences will be charged.

- All fare conditions are available for consultation in your GDS under the ticket fare regulations.

- IMPORTANT: from 2nd change, reissues are subjected to regulation of the new fare rules.

Exception:

N/A

Section:

Sales | Fares