This chapter describes the use and interpretation procedures related to fares according to the policies defined by LATAM.

There are 2 types of published fares:

Considerations:

a) Airport and Sales taxes

The fares published or calculated for a certain itinerary do not include Airport or Sales taxes associated to the passenger's itinerary.

As a company policy, all taxes, charges and fees that are included when making an automatic pricing will be charged at the time of issuance.

Not all taxes can be collected at the time of issuance, as this depends on legal definitions of the country that imposes the tax as the country in which the ticket is issued.

b) Surcharges

There are certain charges specified in the fare build-up of taxes related to fuel, safety, etc., which are applied to particular routes.

They are identified by the letter "Q" and broken down in the fare build-up after the amounts related to fare checking.

Since these surcharges are part of the fare construction, they are commissionable to Travel Agencies on certain markets.

Fares with wrong calculation or that does not comply with the regulations at the time of the issuance will generate fines or ADM to travel agencies. No extra charges will be collected through passengers at the check in if the ticket has not been modified (reissued, endorsed, etc). If it has, any difference will be collected.

With the launch of the new NDC by LATAM platform, the Distribution Cost Recovery Surcharge started applying on May 1, 2023, per segment on LATAM bookings made through GDS (agencies). You can find more details in the “Sales | Distribution Cost Recovery Surcharge”  section, right here on LATAM Trade.

*The PLUS brand will only be available for sales made in the United States market.

Brand Basic is enabled in domestic markets, within South America and to / from the Caribbean on international routes.

** For domestic route in Brazil, the brand code is identified in the last character of the FARE BASIS. Ex.: KJBU0N2. For the other routes, the codes of the marks are identified in the 4th and 5th characters. Ex.: OLEQPZ0B.

• Cabin Premium Economy/Business:

• Preferred Passenger Number: It is mandatory for the Travel Agency to enter the frequent flier number of the passenger at the time of booking, to identify the Elite level of the passenger.Checked Baggage: In the case of BASIC and LIGHT brands, which do not include the checked baggage option, the baggage box will be empty. 
• For Brands PLUS and TOP, STANDARD AND FULL and TOP, 1PC will be indicated in the GDS. To see LATAM Pass benefits by category, click here.

ATTRIBUTES OF CHANGES AND REFUND BY BRAND:

• Changes and Refund

International Routes: Changes and refund attributes are subject to the origin-destination; hence, it is mandatory to check FARE RULES in order to see penalty charges if it applies (category 16, PENALTIES).

Changes

Refund

On international routes, refundable fares will not be refunded once the trip has started or in the case of a No Show.

Domestic routes:

Changes

REFUND

• Information about: Bags and Seat Selection can be found at Ancillary Products in Sales.
• All info of Baggage in: Commercial Policy, Baggage.
• Others Attributes:

Notes

Preferred Passenger Number: It is mandatory for the Travel Agency to enter the frequent flier number of the passenger at the time of booking, to identify the Elite level of the passenger.Checked Baggage: In the case of BASIC and LIGHT brands, which do not include the checked baggage option, the baggage box will be empty. For Brands PLUS and TOP, STANDARD AND FULL and TOP, 1PC will be indicated in the GDS. To see LATAM Pass benefits by category, click here.

• When the brand category does not include seats, cabin or hold baggage, these can be purchased as ancillaries for an additional amount.

The application of attributes has exceptions depending on the type of passenger, since some attributes restricted by Brand - are available by their Preferred category.

These are special fares created by the company to be viewed and sold by specific Travel Agencies and/or specific operators.

Independently of the private fares that exist in each market, it should be taken into account that any fare issued with account code is also considered a private fare.

Consider that in Colombia, private fares are available only for sales in conjunction with land programs.

Example of a private fare:

LATAM Airpass (SAA): is a private fare product for non-South American residents, that it is not required the possession of a LATAM international ticket, (*) except for some POS and classes of service.

For those POS or classes that require the possession of LATAM international ticket, the must comply with the following:

In the Endorsements/Restrictions field for ticket issues of LATAM Airpass (SAA) must include the correct LATAM ticket number of the Long Haul trip. Example: NONEND NONREF CHG FEE APPLIES CONX 0451233089775

Therefore, if the Long Haul ticket number is omitted or if it is incorrectly entered, it will be considered an irregularity.

(*) For more details on, LATAM Airpass (SAA) regulations, check directly in your distribution system with the Account Code: SAA.

To learn more about how to issue SAA fares through NDC by LATAM, please refer to the 'NDC by LATAM Considerations' section at the bottom of this page.

For details on, LATAM Airpass (SAA)   fare for "Tour Guides" that applies to sales in Germany (DE), the United Kingdom (UK) and specific Australian agencies, click here.

There are discounts associated with minors by industry standard, according to their age.

More details in chapter Minors.

When booking flights through NDC by LATAM, agents won't need to worry about farebasis or booking classes. All you need to do is select the fare profile/brand, whether it's public or private. 

LATAM sells all its routes using the Branded Fares concept, allowing passengers to choose tickets with certain benefits.

LATAM South American Airpass (SAA) 

In cases where the private LATAM Airpass applies, the ticket must be issued through the NDC Portal using the specific account code. If it is mandatory to include a long-haul ticket, please click here to access the step-by-step guide for this process.